Work Arrangement:
EMEA Hours 08:00 – 17:00 (UTC +01:00) or Malaysian Hours from 3:00PM - 12:00AM.
You may need to support on-call and out of hours support.
Key Responsibilities
- Design, implement, and maintain monitoring for backup and recovery systems, including dashboards, alerting, and reporting.
- Continuously develop and improve automation for backup and restore processes using Python, Ansible, REST, and GraphQL APIs.
- Work with Rubrik and Versity/ScoutAM for data backup and long-term retention; support the rollout and integration of Rubrik in the cloud.
- Support architects and senior engineers in designing backup and recovery solutions and implementing automation patterns.
- Assist in gathering and analyzing requirements; provide technical input on backup and restore solutions and support their implementation.
- Monitor backup jobs and systems, analyze errors, and drive incident resolution to maintain stable operations.
- Participate in performance tuning and optimization of backup and recovery environments regarding availability, performance, disaster recovery, and security.
- Contribute to proof-of-concept activities and evaluations of new backup technologies and solutions.
- Maintain and update technical documentation related to backup and recovery procedures, configurations, monitoring, and automation scripts.
- Collaborate closely with architects, system administrators, and application teams to ensure effective backup and restore strategies.
- Provide out-of-hours and on-call support in exceptional cases.
Skills and Qualifications
- Solid experience in enterprise data backup, ideally with Rubrik and Versity/ScoutAM.
- Good understanding of agent-based backup concepts (e.g., Exchange, MS SQL, Oracle) and snapshot-based backup and restore.
- Knowledge of Bare Metal Restore (BMR) concepts is a plus.
- Good knowledge of Red Hat Enterprise Linux and Windows operating systems.
- Familiarity with ITIL-based IT service management processes is an advantage.
- Strong teamwork and collaboration skills in international and agile environments.
- Ability to work in a structured, reliable manner and handle complex technical issues.
- Advanced English communication skills, spoken and written; German is an advantage.
Special Skills (Automation & APIs)
- Very good knowledge of the Python programming language.
- Very good knowledge of implementing REST and GraphQL APIs; experience with the Rubrik GraphQL API and ServiceNow API is a strong advantage.
- Strong knowledge of Ansible for automation and configuration management.
- Very good knowledge of the software lifecycle.
- Knowledge of the Ansible Automation Platform (AAP) is a plus.
What we offer:
- Hybrid working arrangement
- 21 days Annual Leave (Prorated)
- Medical Benefits for Employee, Spouse & Child
- Insurance Coverage
- Public Holiday in Lieu
- Flexible Spending Account
- EPF contribution rates will be increased after complete 3, 6, 10, and 14 years of service.
- A key role in shaping bank‑wide capacity management in a global organization
- Exposure to international stakeholders across Asia, Europe and America
- Office reachable by public transport
- Opportunities to drive conceptual work, influence strategy and work with modern tooling
- Professional development in a global banking group with strong focus on risk management and compliance