Commerz Global Service Solutions Hiring! Full Time Data Backup and Restore Engineer (Architect) in Pulau Pinang - Ricebowl

Work Arrangement:

EMEA Hours 08:00 – 17:00 (UTC +01:00) or Malaysian Hours from 3:00PM - 12:00AM.

You may need to support on-call and out of hours support.

Key Responsibilities

• Take technical ownership of backup and recovery products, including technical documentation and governance.
• Enhance global standards and ensure the backup and recovery architecture is aligned with the bank’s overall strategy.
• Use deep expertise in data backup technologies, primarily Rubrik and Versity/ScoutAM, for long-term data retention.
• Apply expertise in Bare Metal Restore (BMR), primarily Cristie in combination with Rubrik.
• Gather and analyze requirements; provide consulting and technical support for backup and restore solutions and coordinate their implementation.
• Develop scripts using REST and GraphQL APIs to automate system processes.
• Manage release and patch activities for backup solutions in production.
• Identify optimization opportunities in availability, performance, information flows, disaster recovery, and security to ensure stable, low‑disruption operations.
• Evaluate and analyze system environments for technical feasibility (PoC), cost-effectiveness, and efficiency, including TCO, business cases, and market benchmarking.
• Communicate effectively with stakeholders at all levels, from internal customers to senior management.
• Apply solid experience in the administration and monitoring of data backup solutions and ITIL-based ITSM processes.
• Provide out-of-hours and on-call support in exceptional cases.

Skills and Qualifications

• Strong expertise in enterprise data backup, especially Rubrik and Versity/ScoutAM; knowledge of Veritas NetBackup/Alta Data Protection, Veritas Alta View, and NetBackup IT Analytics is an advantage.
• Very strong knowledge of agent-based backup concepts (e.g., Exchange, MS SQL, Oracle) and snapshot-based backup and restore.
• Deep expertise in Bare Metal Restore (BMR), particularly Cristie.
• Good programming skills in Ansible and Python.
• Solid experience with Red Hat Enterprise Linux and Windows operating systems.
• Strong cooperation skills, resilience, and flexibility, particularly in agile environments.
• Ability to work independently and collaboratively within international teams.
• High level of initiative in developing technical improvements and solving complex problems.
• Ability to coordinate the resolution of complex disruptions in the backup and recovery environment.
• Advanced English communication skills, spoken and written; German is an advantage.

What we offer:

• Hybrid working arrangement
• 21 days Annual Leave (Prorated)
• Medical Benefits for Employee, Spouse & Child
• Insurance Coverage
• Public Holiday in Lieu
• Flexible Spending Account
• EPF contribution rates will be increased after complete 3, 6, 10, and 14 years of service.
• A key role in shaping bank‑wide capacity management in a global organization
• Exposure to international stakeholders across Asia, Europe and America
• Office reachable by public transport
• Opportunities to drive conceptual work, influence strategy and work with modern tooling
• Professional development in a global banking group with strong focus on risk management and compliance