Crowne Plaza Hong Kong Causeway Bay Hiring! Full Time Reservations - Service Center Agent in Hong Kong - Ricebowl

The Crowne Plaza Hong Kong Causeway Bay is managed by the InterContinental Hotels Group (IHG) and; is the first Crowne Plaza branded hotel in Hong Kong. The hotel offers upscale accommodation, authentic cuisine and state-of-the-art meeting facilities with enhanced services. Ideally located at Leighton Road, major business, leisure and shopping facilities in the Causeway Bay area are easily accessible and within walking distance. At the moment, we are looking for team players who are effective, supportive and professional to join our family.

Responsibilities

Monitor reservation levels and inform Managers of current and future occupancy rates;

Handling enquiries and phone calls;

Record and process reservations made by phone/fax/email;

Process amendments to reservations such as extensions, early departures etc.;

Prepare reservation sales reports and other reports as requested (e.g. to travel agents, business houses, call centre etc).

Requirements

Good command in English, Mandarin and Cantonese ;

Proficient in PC application;

Good communication skill;

Shift duty is required;

Fresh Graduates are welcome.

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including healthcare support, pension scheme, hotel discounts worldwide and the chance to work with a great team of people. What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Crowne Plaza Hotels & Resorts brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 5,000 hotels in over 100 countries around the world.

So why not work somewhere that gives you the freedom to be yourself? Find out more about joining us today by visiting *************, email your resume to [email redacted, apply via Company website] or Whatsapp via *************

We are equal opportunity employer.

All applications will be treated in strict confidence and only be used for recruitment related purpose.

Full-time,Permanent