CITRUS HOTEL JOHOR BAHRU BY COMPASS HOSPITALITY Hiring! Full Time MAINTENANCE SUPERVISOR-EXECUTIVE in Johor, Earn up to MYR 2,500 - Ricebowl

Position: Maintenance Supervisor

Department: Engineering / Maintenance
Reports To: Hotel Manager / Operations Executive

Job Summary

The Maintenance Supervisor is responsible for overseeing the daily maintenance operations of the hotel, ensuring all guest rooms, public areas, back-of-house facilities, and building equipment are safe, functional, and well-maintained. The role includes supervising technicians, carrying out preventive maintenance, coordinating with contractors, and responding promptly to maintenance requests to ensure guest satisfaction.

Key Responsibilities

• Supervise the daily activities of the maintenance team and assign work schedules.
• Ensure all guest rooms, public areas, offices, and back-of-house facilities are maintained in good working condition.
• Conduct daily inspections and identify maintenance defects for immediate rectification.
• Implement and monitor preventive maintenance schedules for:
• Air-conditioning (VRV/VRF, split units)
• Electrical systems
• Plumbing and sanitary systems
• Water pumps and water tanks
• Lighting systems
• Fire protection systems
• Building structure and finishes
• Respond promptly to guest maintenance requests and emergency breakdowns.
• Troubleshoot and repair electrical, plumbing, HVAC, carpentry, painting, and minor civil works.
• Coordinate with external contractors and suppliers for specialized maintenance work.
• Ensure compliance with safety regulations, fire safety requirements, and hotel SOPs.
• Maintain maintenance records, work orders, equipment history, and preventive maintenance logs.
• Monitor inventory of maintenance tools, spare parts, and consumables.
• Assist in preparing maintenance budgets and controlling repair costs.
• Monitor utility consumption (electricity and water) and recommend energy-saving initiatives.
• Train and coach maintenance technicians on safe work practices and technical skills.
• Be available for emergency call-outs outside normal working hours when required.

Job Requirements / QualificationsEducation

• Certificate or Diploma in Electrical, Mechanical, Air Conditioning & Refrigeration, Building Maintenance, or a related technical field.

Experience

• Minimum 3 years of maintenance experience in a hotel, commercial building, or hospitality environment.
• At least 1–2 years in a supervisory role is preferred.
• Experience in a 3-star or 4-star hotel is an advantage.

Technical Skills

• Good knowledge of:
• Electrical systems
• Plumbing
• HVAC / VRV / VRF systems
• Carpentry
• Painting
• Fire protection systems
• General building maintenance
• Ability to read technical drawings and equipment manuals.
• Basic computer skills (Microsoft Office and maintenance reporting).

Leadership Skills

• Strong leadership and supervisory abilities.
• Good problem-solving and troubleshooting skills.
• Ability to prioritize work and manage multiple tasks.
• Good communication and interpersonal skills.
• Positive attitude with a hands-on approach.
• Able to work under pressure and during emergencies.

Working Hours

• 6 working days per week.
• Shift work, weekends, and public holidays as required.
• On-call for emergency maintenance when necessary.

Preferred Certifications

• Chargeman (AO/A1) – preferred but not mandatory.
• Air Conditioning & Refrigeration certification.
• Fire Safety or Occupational Safety & Health (OSH) training.
• First Aid certification is an added advantage.

Key Performance Indicators (KPIs)

• Guest room maintenance completion within SLA.
• Preventive maintenance completion rate (minimum 95%).
• Guest maintenance complaints resolved within 30 minutes.
• Equipment downtime minimized.
• Utility cost reduction through energy-saving initiatives.
• Compliance with safety and fire inspections.
• Maintenance budget adherence.
• Positive internal and guest feedback on maintenance response.

Pay: RM2,300.00 - RM2,500.00 per month

Work Location: In person