Alliance 21 Pte Ltd Hiring! Full Time Business Support Specialist in Johor, Earn up to MYR 3,500 - Ricebowl

MAIN DUTIES AND RESPONSIBILITIES

1. Customer Operations:

a. Receive and execute freighting instructions/documents for export/import shipments.

b. Liaise with approved worldwide agents, airlines, and vendors for cargo reservation, transport collections, and services.

c. Support Control Tower 24/7 for time-critical shipments including participate in duty rotations within the Control Tower, ensuring seamless customer operations.

d. Coordinate shipments efficiently, providing exceptional customer service while adhering to standard operational procedures.

e. Update and maintain KPI data.

f. Be available on call during off-duty hours to ensure operational continuity.

2. Sales Lead Generation and Prospect Conversion:

a. Engage in proactive telemarketing to drive sales efforts by generating qualified business leads and securing appointments with prospective clients.

b. Assist the management in impactful sales visits, ensuring thorough preparation, delivering compelling presentations, and executing diligent follow-up actions to build strong customer relationships and achieve sales goals.

3. General Responsibilities:

a. Maintain confidentiality of all work-related information, with immediate dismissal as a consequence of any integrity breaches.

b. Carry out any additional duties as may be required for a role of this level, or upon instructions from the management.

Work location: Bandar Uda Utama
Working hours: Monday to Friday: 9.00 a.m. to 6.00 p.m. / 3.00 p.m. to 11.00 p.m. (rotating monthly shift), Saturday (Work from home or Only when needed): 9.00 a.m. to 12.00 p.m. / 12.00 p.m. to 3.00 p.m.

Training will be provided.

Pay: RM3,000.00 - RM3,500.00 per month

Work Location: In person