Emiwave Hiring! Full Time Technical Manager in Federal Territory, Earn up to MYR 12,000 - Ricebowl

Job Purpose

The Technical Manager will lead the technical design, project delivery, and engineering teams at Emiwave Sdn Bhd. This role is responsible for overseeing end-to-end ICT infrastructure deployments—including enterprise networking, IP telephony (PABX), IPTV, Wi-Fi solutions, and extra-low voltage (ELV) systems—with a strong focus on international hospitality and commercial developments.

You will bridge sales engineering, site operations, client management, and vendor relations to ensure projects are executed on time, within technical scope, and according to strict industry standards.

Key Responsibilities

1. Technical Leadership & Solution Architecture

Lead the engineering team in designing robust, scalable ICT solutions tailored for enterprise clients and hospitality developments.

Review and validate technical proposals, Bill of Quantities (BOQ), network topology diagrams, and system architecture specs during pre-sales and project setup stages.

Ensure all technical deployments comply with CIDB standards, local regulatory guidelines, and international hotel brand standards.

2. Project Engineering & On-Site Supervision

Oversee site surveys, installation, testing, commissioning, and handovers for large-scale ICT and networking infrastructure projects.

Direct technical leads, field engineers, and sub-contractors on-site to resolve complex technical hurdles and site dependencies.

Coordinate closely with project managers, main contractors, MEP consultants, and client IT representatives to align project timelines.

3. Vendor & Partner Management

Manage technical relationships and escalations with key OEM partners (e.g., Cisco Meraki, Ruckus, Aruba, Alcatel-Lucent, IP-PBX & IPTV vendors).

Stay up-to-date with emerging networking technologies, enterprise Wi-Fi standards, and specialized hospitality software integration.

4. Team Management & Quality Assurance

Mentor, manage, and upskill the technical team, fostering high engineering standards and service quality.

Establish standard operating procedures (SOPs) for site surveys, FAT/SAT testing, handovers, and technical documentation.

Oversee Post-Implementation Support, SLA management, and Level 3 technical escalations for ongoing maintenance contracts.

Requirements & Qualifications

Education: Bachelor’s Degree in Telecommunications, Computer Science, Electrical/Electronic Engineering, Information Technology, or equivalent experience.

Experience: 6+ years of hands-on experience in enterprise networking/system integration, with at least 2–3 years in a technical supervisory or managerial capacity.

Industry Focus: Proven track record in delivering turnkey ICT packages for hospitality, commercial buildings, or regional developer projects.

Technical Skills & Certifications:

Networking & Security: Strong foundation in L2/L3 switching, routing, enterprise Wi-Fi design, firewalls, and VLANs (e.g., Cisco CCNA/CCNP, Meraki, Ruckus, or Aruba certifications).

Telecommunications & Media: Proficiency in enterprise PABX/VoIP systems, IPTV headend systems, and structured cabling design.

Project Familiarity: Understanding of ELV systems, server infrastructure, and network monitoring tools.

Soft Skills & Operational Capability:

Excellent problem-solving, project organization, and vendor negotiation skills.

Strong written and verbal communication skills in English and Bahasa Malaysia.

Willingness to perform occasional regional travel for site surveys and critical commissioning phases.

What Emiwave Offers

Competitive compensation package with project performance incentives.

Exposure to high-profile hospitality and commercial ICT integration projects.

Professional growth opportunities within a regional system integration framework.

Pay: RM5,000.00 - RM12,000.00 per month

Benefits:

• Cell phone reimbursement
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person