DKSH Holding Ltd Hiring! Full Time Executive, Client Management in Selangor - Ricebowl

Location:
Petaling Jaya, MY, MY

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Global Business Unit: CG
Job Function: Client Management
Requisition Number: 243013

Description:
About The Role

The Executive, Client Management is responsible for managing client accounts to ensure seamless business integration and drive growth within DKSH's Consumer Goods business in Malaysia. This role contributes directly to client success by executing marketing and promotional plans, maintaining accurate performance reporting, and fostering collaborative relationships across internal teams and client partners.

What You Will Deliver
Support the management of day-to-day operating expenditures against budgets to ensure resources are used efficiently
Execute and monitor client promotion plans, gathering market and customer feedback to achieve marketing goals and continuously inform client strategies
Communicate timely updates on client and competitor product developments to the sales team to support informed, responsive decision-making
Liaise with clients' marketing teams to coordinate promotional materials, sample deliveries, and ensure all marketing activities are accurately aligned with DKSH operations
Monitor stock levels, address near-expiry stock clearance, and manage high stock holding situations to maintain product availability and minimize wastage
Proactively establish and maintain effective workflows and communications to support concurrent project delivery across the product team
Generate and maintain comprehensive sales, promotion, and distribution reports including daily tracking, weekly stock reviews, monthly sales analysis, Advertising and Promotions (A&P) tracking, and Monthly Business Review decks to support performance monitoring and strategic decision-making
Collaborate with the sales team on Pre-Promotional Funding (PPF) submissions and manage daily claim matching and document verification in Exceedra to ensure accurate and timely client approvals
Conduct business reviews with clients as required to assess performance and identify opportunities for improvement and growthLead team delivery against function goals and support team development in Client Management practices and DKSH values, while committing to continuous self-improvement
Administrative duties and coordination tasks as required
What You Bring
Diploma or certification in Business Administration, Marketing studies, or a relevant educational background
Minimum two to three years of sales or relevant experience in the Fast Moving Consumer Goods (FMCG) industry
Strong understanding of clients' industry, business landscape, and product portfolio
Strong client management and communication skills with the ability to build effective working relationships
Proven project management skills with the ability to handle multiple projects and priorities simultaneously
Strong analytical background and knowledge of statistical analysis methods
Cultural awareness and sensitivity, particularly in cross-country and cross-cultural interactions
Fluency in English, both written and spoken
Proficiency in office productivity tools including Microsoft Excel, Word, and PowerPoint
Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Client Management.

Requisition Number: 243013
Job Function: Client Management