- Penang Malaysia
Jobmajestic.com Hiring! Full Time Customer Service Executive in , Earn up to MYR 2,600 - Ricebowl
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Job Description
Responsibilities
- Receive Purchasing Order (PO) of existing Products / Models.
- Process sales order & follow-up with Production on progress of order until delivery to customers on the set deadlines.
- Coordinate with Traffic Department for shipment to customers.
- Provide timely information for Material Planning to ensure delivery to customer on the set deadline.
- Prepare accurate and timely information in E-Schedule in order to ensure effective operation of delivery and logistic.
- Prepare a clear and accurate master copy of work order in accordance to the description of customer specification.
- Coordinate delivery of samples to customer upon request from BD Manager.
- Audit Finished Goods Store on the actual quantity storage of finished goods when necessary.
- Knowledge of up-to-date the location of each item and balance quantity.
- Respond to customer for non-moving stock, and for the disagreeable storage with the intention to reduce the stock level.
- Process sales order according to customer requirement and stock balance.
- Arrange with transport for oversea shipment.
- Liaise with customer constantly for forecast for production planning and capacity.
- Consistently update customer on the delivery schedule.
- Prompt response to customer enquiry or complaint.
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