Ever Delicious Food Industries Hiring! Full Time Sales Coordinator in Melaka, Earn up to MYR 2,500 - Ricebowl

Sales Executive (Shipping & Logistics / Merchandiser / E-Commerce)

Department: Sales & Marketing
Location: Melaka
Employment Type: Full-Time

Job Overview

We are looking for a proactive and versatile Sales Executive to support shipping & logistics coordination, merchandising activities, and e-commerce operations. This role requires strong coordination skills, customer service support, and the ability to manage sales-related documentation, deliveries, and online sales activities.

1. Shipping & Logistics

Key Responsibilities

• Prepare shipping and export documents (Invoice, Packing List, Bill of Lading, COO, Health Certificate, COA, etc.)

• Coordinate container stuffing and delivery schedules

• Liaise with Planner, Warehouse, and forwarders for shipment arrangements

• Monitor ETD and ensure on-time customer delivery

• Handle customer shipment inquiries and logistics coordination

• Monitor delivery schedules for local and export orders

2. Merchandiser

Key Responsibilities

• Coordinate sales promotions, events, and merchandising activities

• Support promoter arrangements and retail activities

• Handle sales orders, product returns, and customer requests

• Monitor stock movement and coordinate with internal departments

• Open and maintain customer accounts (local & overseas)

• Maintain customer database and prepare sales-related reports

3. E-Commerce

Key Responsibilities

• Manage online sales platforms and product listings

• Coordinate online orders, inquiries, and customer support

• Monitor online sales performance and campaign activities

• Support digital promotions and product launches

• Coordinate with warehouse and logistics teams for order fulfillment

• Ensure accurate product information and pricing updates online

Job Requirements

• Bachelor’s Degree in Marketing, Business, E-Commerce, Multimedia, or related field

• Minimum 3 years of experience in sales support, merchandising, logistics, or e-commerce

• Good communication skills in English & Bahasa Malaysia

• Mandarin speaking is an added advantage (to support Mandarin-speaking customers)

• Proficient in Microsoft Office

• Organized, multitasking, and able to work in a fast-paced environment