Aspress Shipping (S) Pte Ltd Hiring! Full Time CUSTOMER SERVICE OFFICER (FREIGHT FORWARDING) in West Region (Singapore), Earn up to SGD 3,000 - Ricebowl

Job Highlights

· Good Working Environment

· Career Progression Opportunities

· 5 Days Work Week

Responsibilities 

• Attend to customer, agent enquiries & complaints

• Carrier negotiation & booking

• Prepare shipping documents for import/export

• Assist in bill of lading (BL), certificates of origin (COO), cargo insurance

• Co-ordinate & monitor shipment with carriers and clients

• Process custom clearance & permit if needed

• Cargo acceptance documentation

• Support in all aspect of sales and operational activities

• Assist in job closing and billing when required

• General admin duties and other ad-hoc duties as assigned by the supervisor

Requirement 

• At least Nitec/Diploma in Logistics/Supply Chain Management/Shipping or equivalent;

• Good communication and interpersonal skills to develop strong working relationships (both internal and external);

• Good problem-solving skills and able to work under pressure;

• Well-organized, willing to learn, able to work in fast pace environment;

• Able to work independently or in a team-based environment;

• Proficient in MS Office applications, Portnet, Customs Permit;

• At least 1 year of relevant experience in the import/export freight forwarding industry. Training is provided;

• Bilingual in English, Mandarin to liaise with mandarin speaking associates;

• Prior experience with freight/shipping customer service would be advantageous.

• Full-Time permanent position

Company Overview

We are a resourceful and proficient one-stop freight forwarding company with a worldwide network of agencies.

We deliver all types of cargoes to just about any destination promptly and cost effectively.

Our philosophy is to provide personalised and high-quality freight services to our corporate and individual customers worldwide.

Recognized for SME100 Awards as fast-moving, profitable, and trustworthy businesses within the Small and Medium Enterprise (SME) sector in Southeast Asia.

Additional Company Information

Registration No. 202024407E

Industry: Transportation / Logistics / Shipping

Benefits & Others: Medical claim, AWS, Bonus, Regular hours: Mondays to Fridays 9-6pm, Business Attire, Others

*Please indicated your last/current drawn salary and expected salary in your resume.