Job Responsibilities
· Supervise and lead daily warehouse operations, ensuring efficient receipt, storage, and processing orders from the online platform, customers and transfers between warehouse and stores, meeting fulfillment targets.
· Lead, motivate, and encourage teamwork within the warehouse team and assist in setting and achieving operational goals and objectives, while contributing to team performance.
· Investigate and resolve issues related to order discrepancies and customer complaints. And participate in cycle count and stock count.
· Supervise the identification, assessment, and management of workplace safety and health risks, ensuring the implementation of effective control measures to maintain a safe and compliant environment.
· Maintenance of accurate records and reports on warehouse activities, team performance, and equipment usage. Produce regular reports and statistics of operation on a daily, weekly, and monthly basis.
· Investigate and resolve issues related to warehouse matters such as order discrepancies and customer complaints. And participate in cycle count and stock count.
· Coordinate regular cycle counts and stock audits to ensure inventory accuracy.
· Perform related duties and project work assigned
Job Requirements
· Diploma holders with a minimum of 2 to 4 years of supervisory experience in warehouse operations.
· Able to use material handling equipment efficiently, manage the usage and training of all equipment. Those with a forklift license are an advantage.
· Must have strong leadership qualities; to monitor, lead & train a team to carry out their daily work duties accordingly.
· Positive mindset to continuously strive& achieve high performance standard for the warehouse. Able to go the extra mile to carry out superior instructions.
· Attention to detail and communicate clearly & give detailed work instructions to team members.