Commerz Global Service Solutions Hiring! Full Time Data Backup - Restore Engineer (Automation) in Pulau Pinang - Ricebowl

Work Arrangement:

EMEA Hours 08:00 – 17:00 (UTC +01:00) or Malaysian Hours from 3:00PM - 12:00AM.

You may need to support on-call and out of hours support.

Key Responsibilities

• Design, implement, and maintain monitoring for backup and recovery systems, including dashboards, alerting, and reporting.
• Continuously develop and improve automation for backup and restore processes using Python, Ansible, REST, and GraphQL APIs.
• Work with Rubrik and Versity/ScoutAM for data backup and long-term retention; support the rollout and integration of Rubrik in the cloud.
• Support architects and senior engineers in designing backup and recovery solutions and implementing automation patterns.
• Assist in gathering and analyzing requirements; provide technical input on backup and restore solutions and support their implementation.
• Monitor backup jobs and systems, analyze errors, and drive incident resolution to maintain stable operations.
• Participate in performance tuning and optimization of backup and recovery environments regarding availability, performance, disaster recovery, and security.
• Contribute to proof-of-concept activities and evaluations of new backup technologies and solutions.
• Maintain and update technical documentation related to backup and recovery procedures, configurations, monitoring, and automation scripts.
• Collaborate closely with architects, system administrators, and application teams to ensure effective backup and restore strategies.
• Provide out-of-hours and on-call support in exceptional cases.

Skills and Qualifications

• Solid experience in enterprise data backup, ideally with Rubrik and Versity/ScoutAM.
• Good understanding of agent-based backup concepts (e.g., Exchange, MS SQL, Oracle) and snapshot-based backup and restore.
• Knowledge of Bare Metal Restore (BMR) concepts is a plus.
• Good knowledge of Red Hat Enterprise Linux and Windows operating systems.
• Familiarity with ITIL-based IT service management processes is an advantage.
• Strong teamwork and collaboration skills in international and agile environments.
• Ability to work in a structured, reliable manner and handle complex technical issues.
• Advanced English communication skills, spoken and written; German is an advantage.

Special Skills (Automation & APIs)

• Very good knowledge of the Python programming language.
• Very good knowledge of implementing REST and GraphQL APIs; experience with the Rubrik GraphQL API and ServiceNow API is a strong advantage.
• Strong knowledge of Ansible for automation and configuration management.
• Very good knowledge of the software lifecycle.
• Knowledge of the Ansible Automation Platform (AAP) is a plus.

What we offer:

• Hybrid working arrangement
• 21 days Annual Leave (Prorated)
• Medical Benefits for Employee, Spouse & Child
• Insurance Coverage
• Public Holiday in Lieu
• Flexible Spending Account
• EPF contribution rates will be increased after complete 3, 6, 10, and 14 years of service.
• A key role in shaping bank‑wide capacity management in a global organization
• Exposure to international stakeholders across Asia, Europe and America
• Office reachable by public transport
• Opportunities to drive conceptual work, influence strategy and work with modern tooling
• Professional development in a global banking group with strong focus on risk management and compliance