Commerz Global Service Solutions Hiring! Full Time Data Backup - Restore Administrator (Junior) in Selangor - Ricebowl

Work Arrangement:

EMEA Hours 08:00 – 17:00 (UTC +01:00) or Malaysian Hours from 3:00PM - 12:00AM.

You may need to support on-call and out of hours support.

Key Responsibilities

• Support the daily operation and monitoring of enterprise backup and recovery systems.
• Execute defined backup policies, schedules, and retention rules according to established procedures.
• Assist with restore activities for systems and applications, including participation in disaster recovery tests.
• Monitor backup jobs, identify basic errors, and escalate or support incident resolution in coordination with senior team members.
• Assist in routine checks of performance and capacity in backup environments.
• Support upgrades, migrations, and implementation of new backup solutions under guidance from more experienced colleagues.
• Maintain and update basic operational documentation and procedures related to backup and recovery.
• Collaborate with internal customers and application owners under supervision to support their backup and restore requirements.
• Provide out-of-hours and on-call support in exceptional cases, together with or under guidance from senior staff.

Skills and Qualifications

• Initial professional experience (around 1 year) in IT operations or infrastructure administration, ideally with exposure to backup and recovery.
• Basic knowledge of Red Hat Enterprise Linux and/or Windows operating systems.
• Knowledge of enterprise backup and recovery concepts; experience with Rubrik and Versity/ScoutAM is an advantage.
• Basic understanding of backup and restore processes in heterogeneous environments.
• Familiarity with ITIL-based IT service management processes is an advantage.
• Willingness to learn and develop in the area of backup, restore, and automation.
• Good English communication skills, spoken and written; German is an advantage.

Programming & Automation Skills

• Programming or scripting skills (e.g., Python, Ansible) are a plus.
• Interest in automation and modern API-based integration (REST/GraphQL) is an advantage.

What we offer:

• Hybrid working arrangement
• 21 days Annual Leave (Prorated)
• Medical Benefits for Employee, Spouse & Child
• Insurance Coverage
• Public Holiday in Lieu
• Flexible Spending Account
• EPF contribution rates will be increased after complete 3, 6, 10, and 14 years of service.
• A key role in shaping bank‑wide capacity management in a global organization
• Exposure to international stakeholders across Asia, Europe and America
• Office reachable by public transport
• Opportunities to drive conceptual work, influence strategy and work with modern tooling
• Professional development in a global banking group with strong focus on risk management and compliance