Key Responsibilities
Supply Chain & Logistics
Manage inventory across warehouses and ensure stock accuracy.
Coordinate procurement activities, purchase orders, supplier follow-ups, and invoice processing.
Monitor stock replenishment and support inventory forecasting.
Coordinate local and international shipments, including shipping documentation and customs requirements.
Track order fulfilment, resolve delivery issues, and liaise with warehouses and logistics partners.
E-Commerce Operations
Maintain product listings across website and marketplace platforms, ensuring accurate product information, pricing, images, and inventory.
Coordinate website updates and campaign launches with the marketing team.
Monitor inventory synchronisation across sales channels.
Process customer enquiries, order issues, returns, and after-sales support.
Track sales performance and prepare regular operational reports.
Operational Support
Act as the key liaison between suppliers, warehouses, logistics providers, and internal stakeholders.
Support product launches, promotional campaigns, and other operational projects.
Maintain accurate records and documentation for procurement, logistics, and product compliance.
Provide administrative support for product development activities, including sample coordination and documentation.