PeopleLAKE Group Hiring! Full Time IBM DB2 Database Administrator (Hybrid Working Arrangement, 24-7 shift) in Federal Territory - Ricebowl

About the company:

Headquartered in Sydney, Australia, and operating globally – a reputable platform as a service (CPaaS) provider, delivering omnichannel messaging solutions to enterprise and government clients around the globe.

About the role:

The IBM DB2 Database Administrator (DBA) will play a key role in supporting the backbone of the CPaaS solution. In this role, you’ll work across AWS and/or Azure cloud environment, ensuring the reliability and performance of databases that power real-time communication services at scale. You’ll help to build and maintain resilient, secure and highly available global systems that keep the company’s platform running seamlessly.

Key responsibilities:

• Administer, configure, and support IBM DB2 databases across production and non-production environments
• Manage database lifecycle activities including provisioning, patching, upgrading, and decommissioning
• Perform database backup, recovery, and disaster recovery (DR/BCP) planning and testing
• Ensure uptime and reliability aligned with SLA/SLO targets, particularly for real-time CPaaS workloads
• Implement and maintain cloud-native database solutions, automation, and infrastructure-as-code (IaC) practices
• Optimize database performance and cost efficiency in cloud environments
• Monitor and tune database performance
• Troubleshoot performance bottlenecks in high-throughput, low-latency systems typical of CPaaS platforms
• Support capacity planning and scaling strategies
• Implement database security controls including access management, encryption, auditing, and compliance policies
• Ensure alignment with organizational and regulatory requirements (e.g., data protection, retention policies)
• Collaborate with DevOps teams to integrate database operations into CI/CD pipelines
• Develop scripts and automation for routine DBA tasks
• Provide L2/L3 support for database-related incidents
• Perform root cause analysis and implement preventative measures
• Participate in 24/7 on-call rotations for critical systems
• Work closely with application, platform, and network teams supporting CPaaS workloads
• Provide database expertise in architecture and design discussions
• Document operational procedures and best practices

Requirements:

• 3-5+ years of strong hands-on experience with IBM DB2
• Proven experience managing databases in cloud environment – AWS and/or Azure
• Solid understanding of high availability and disaster recovery architectures
• Experience with performance tuning and troubleshooting in production systems
• Experience with monitoring tools (e.g. CloudWatch, Azure Monitor, or third-party tools)
• Knowledge of Linux/Unix administration
• Strong understanding of networking protocols in relation to DB connectivity and process flow from applications
• Experience with automation and scripting (Python, Bash, Powershell)
• Strong understanding of incident and change management
• Superior research and analytical skills to track and predict trends

Salary: Up to RM 10,000.

Please be informed that this position is open to Malaysians and only shortlisted candidate will be notified.

For more information, kindly reach out to Sunny Khoo via Whatsapp at ************* or via email at *************

PeopleLAKE is a full-service HR solution company providing Recruitment, HR Outsourcing, and Corporate Training. eLawyer Recruitment is part of PeopleLAKE Group.

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