Company Description MS SUPPLY CHAIN SOLUTIONS (M) SDN BHD is a Malaysia-based company specializing in supply chain and logistics solutions. The organization operates in a dynamic environment, supporting businesses with efficient movement and management of goods. It focuses on improving operational performance for clients through tailored services and reliable execution. The company values collaboration, customer satisfaction, and long-term partnerships, offering growth opportunities for professionals interested in supply chain and business development.
Role Description
1. Logistics Business Sales Strategic Planning and Execution
- Develop and implement effective sales strategies to achieve new customers revenue targets (Open Day, Exhibitions, Networking, etc.)
- Conduct market research to identify emerging trends and opportunities.
- Analyze competitor activities and market conditions to refine strategies.
2. New Customers Acquisition and Relationship Management
- Identify and target potential customers through networking, cold-calling, and lead generation.
- Build and maintain strong, long-term customers relationships through Customer Relationship Management & explore new potential business area
- Prepare and deliver logistics services presentations and proposals to customers
3. Sales Performance and Reporting
- Meet and exceed sales target and performance benchmarks.
- Monitor sales metrics and generate regular performance reports for senior management.
- Forecast sales revenue and manage the sales pipeline.
4. Negotiation and Closing Deals
- Lead contract negotiations with potential customers, ensuring mutually beneficial terms.
- Oversee the deal-closing process, ensuring compliance with Company policies.
5. Customer Satisfaction and Follow-Up
- Ensure high levels of customer satisfaction by addressing issues promptly.
- Maintain regular follow-up to deepen relationships and explore upsell opportunities.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, Sales, Logistics, Supply Chain Management. Master's degree is a plus.
- Prior experience in a business development or sales role; experience in the Malaysian market is beneficial.
- Strong business development and sales skills, including lead generation, pipeline management, and contract negotiation.
- Experience in client relationship management, with the ability to build trust and maintain long-term partnerships.
- Knowledge of supply chain, logistics, or related industries, with the ability to understand and present service offerings effectively.
- Solid analytical and research abilities to assess market trends, competitor activities, and customer needs.
- Excellent communication and presentation skills in English; proficiency in additional languages is an advantage.