TNG Digital Hiring! Full Time Intern, Merchant Settlement - Operations in Federal Territory - Ricebowl

At TNG Digital, part of TNG Digital Group, we build the tech behind TNG eWallet, one of Malaysia’s most used apps for payments and everyday life. Millions of people rely on us daily, not just to pay, but to manage money, access financial services, and get things done faster and simpler. Behind it all is a team that likes to question how things are done, move quickly, and try new ideas. If you enjoy solving real problems and seeing your work used at scale, you will feel right at home here.

What You'll Do:

The Intern is responsible for the overall day to day operation and settlement related to reload reconciliation and/or settlement and/or user wallet adjustment . The roles also to support Manager to perform any administrative work and reporting related.

Job Responsibilities

• Ensure all settlement file from all channel are completely upload on daily basis
• Ensure files are reconcile on daily basis
• Proactively check and investigate exceptional transaction from the reload reconciliation
• Proactively check and investigate any variance related to settlement from any channel
• Update Reload reconciliation tracker on daily basis
• Process and generate softpin request as an when required
• Follow up on payment, invoice & supporting document from Finance/ Customer (if require)
• Ensure settlement are process accurately and timely as per agreement with merchant
• Ensure all adjustment of transaction are made on timely as per SLA
• Ensure all tracker related to wallet transaction are updated daily
• Follow up issue (if any) accordingly
• Proactively escalate any issue to Assistant Manager

Role Requirements:

• Possess Diploma/Degree or professional qualification from recognized institution specializing in Business Administration or Finance Logistics or Supply Chain or related Professional Certification.

What you get:

Work your way

• Flexible working hours

Rewards that grow with you

• Monthly lifestyle allowance via TNG eWallet

What it’s like to work here:

We care about people who take ownership, speak up, and want to make things better. Titles matter less than impact. Good ideas can come from anyone.

You will be working with people who are curious, practical, and not afraid to challenge each other in a good way.

Note: Only shortlisted candidates will be contacted.