全职 Training Organization Development Manager 工作, 薪水, FFM Group Of Companies Selangor 公司招聘中 - Ricebowl

FFM Berhad, Sungai Buloh, Selangor

note: due to pre-set titles in Linkedin, the actual job title is below in the description.

The Manager, Learning & Organisation Development is responsible for leading FFM Group’s learning and organisation development agenda to build organisational capability, strengthen leadership effectiveness, and cultivate a continuous learning culture.

The role develops and implements enterprise-wide learning strategies, establishes and governs FFM Academy, designs leadership and capability-building programmes, drives organisation development initiatives, and enhances managerial capability through modern learning solutions and evidence-based practices.

Working closely with HR Business Partners, the Talent Management Centre of Excellence, business leaders and functional stakeholders, the role ensures learning and development initiatives support FFM Group’s strategic priorities and long-term business growth.

Accountabilities

Learning Strategy & Capability Development

• Develop and implement FFM Group’s Learning & Organisation Development Strategy aligned with business priorities.
• Conduct enterprise-wide learning needs analyses in partnership with HR Business Partners and business leaders.
• Identify organisational capability gaps and recommend appropriate learning interventions.
• Design learning solutions that improve workforce capability, productivity and business performance.
• Promote a culture of continuous learning across the Group.

Leadership Development

• Design and implement leadership development programmes for supervisors, managers and senior leaders.
• Develop leadership capability in people management, coaching, communication, business acumen, strategic thinking and change leadership.
• Deliver programmes that strengthen leadership behaviours aligned with FFM’s BUILDER culture.
• Evaluate programme effectiveness using business and behavioural outcomes.
• Partner with the Talent Management team to develop learning programmes for successors, high-potential employees and emerging leaders.

FFM Academy

• Lead the establishment and governance of FFM Academy as the Group’s corporate learning academy.
• Develop learning architecture covering:

> Leadership Development

> Functional Excellence

> Technical Capability

> Compliance Learning

> Professional Development; and others as needed.

• Establish learning pathways for different employee groups.
• Build internal faculty capability through the Train-the-Trainer programmes.
• Develop partnerships with internal subject matter experts and external learning providers.
• Ensure consistent quality standards across all training programmes.

Learning Design & Delivery

• Design engaging classroom, virtual, blended and digital learning experiences.
• Develop modern learning solutions incorporating microlearning, social learning and AI-enabled learning technologies.
• Curate learning content that supports changing business capability requirements.
• Promote self-directed learning through SAP SuccessFactors Learning and other digital platforms.
• Ensure learning programmes deliver measurable business impact.

Organisation Development

• Support organisation development initiatives that improve organisational effectiveness.
• Facilitate change management programmes that strengthen employee adoption of business transformation initiatives.
• Design interventions that enhance collaboration, teamwork and leadership effectiveness.
• Partner with HR Business Partners to embed FFM’s BUILDER culture through learning and development initiatives.
• Facilitate leadership workshops, strategic planning sessions and organisational development programmes.

Manager Capability Development

• Develop programmes that strengthen manager’s capability such as Coaching, Giving Feedback, Performance Conversations, Employee Development, Team Leadership, Employee Engagement and others.
• Equip managers with practical tools and resources to support employee growth.
• Promote a coaching culture across the organisation.

Learning Technology & Digital Learning

• Maximise utilization of SAP SuccessFactors Learning and other digital learning platforms.
• Drive digital learning adoption across the Group.
• Introduce innovative learning technologies that improve accessibility and learner experience.
• Explore AI-enabled learning tools to personalize learning journeys.

Learning Analytics & Governance

• Establish learning governance frameworks across FFM Group.
• Monitor learning effectiveness through data analytics and business outcomes.
• Develop dashboards that measure:
• Learning participation
• Completion rates
• Learning effectiveness
• Capability improvement
• Programme ROI

Budget & Vendor Management

• Develop and manage the annual Learning & Organisation Development budget.
• Evaluate learning investments to maximise return on investment.
• Manage relationships with universities, consultants, learning providers and digital learning partners.
• Ensure vendor performance meets agreed quality standards.

Additional Responsibilities

• Lead or participate in Group HR transformation initiatives as assigned.
• Undertake additional responsibilities as assigned by the Head of Human Resources.

Qualification & Experience

• Bachelor’s degree in Human Resources, Organisation Development, Psychology, Education, Business Administration or related discipline.
• Master’s degree or professional certification in Learning & Development, Organisation Development, Executive Coaching or Change Management is an advantage.
• Minimum 8 – 10 years of progressive HR experience.
• At least five years leading Learning & Organisation Development initiatives.
• Proven experience designing enterprise-wide leadership development programmes.
• Experience establishing corporate learning academies or learning frameworks.
• Experience implementing digital learning solutions and Learning Management System (preferably SAP SuccessFactors Learning).
• Experience facilitating leadership workshops and organisation development interventions.
• Experience in manufacturing or multi-business organisations is preferred.

Technical & Functional Competencies

• Leadership Development
• Learning Strategy
• Adult Learning Methodologies
• Instructional Design
• Organisation Development
• Change Management
• Executive Facilitation
• Coaching
• Learning Analytics
• Learning Technology
• SAP SuccessFactors Learning
• Project Management
• Vendor Management

Behavioural Competencies

• Able to make and assess personal/team decisions and align actions with organisation’s vision and mission.
• Able to establish and maintain open/trusting relationships with colleagues and stakeholders to nurture collaborative partnerships and work towards a common goal.
• Able to contribute and encourage new ideas and approaches to support business growth; demonstrate openness to and enthusiasm for new initiatives and appropriately challenges the status quo; adapt and improvise quickly, appropriately, and decisively to internal/external changes.
• Able to display accountability for team and personal decisions/outcomes and take proactive actions to achieve results with dedication to follow through on commitments; create plans and manage resources to accomplish and deliver self and team’s commitments.
• Able to understand and prioritise stakeholders’ needs/expectations and develop solutions to improve service delivery.
• Able to appreciate the complex interrelationships between external factors and internal business operations and develop strategic plans in response to market shifts and shocks anchored on organisation's vision, purpose, and strategy.
• Able to nurture the culture of learning organisation.