The White House - Royal State Hiring! Full Time Business Analyst - Data Analyst - Operations Analyst in North-east Region (Singapore) - Ricebowl

We are seeking a highly versatile, analytical, and process-driven Business Analyst / Data Analyst / Operations Analyst to bridge the gap between business strategy, data analytics, and operational execution. In this multi-faceted hybrid role, you will take ownership of identifying operational friction, analyzing core performance metrics, and defining actionable business requirements to drive efficiency, profitability, and enterprise growth. You will collaborate closely with cross-functional stakeholders—including Product, Operations, Finance, IT, and Executive Leadership—to map end-to-end workflows, conduct exploratory data analysis, and translate business challenges into functional technical specifications. Responsibilities include designing complex SQL queries, building executive dashboards, mapping standard operating procedures (SOPs), conducting variance and root-cause analyses, and monitoring key operational performance indicators (KPIs). Additionally, you will lead business process re-engineering initiatives, facilitate user acceptance testing (UAT), and present data-backed recommendations to guide strategic decision-making. Success in this role requires a sharp analytical mindset, exceptional technical literacy, process optimization expertise, and the communication skills necessary to align technical solutions with business goals.

• Education: Bachelor's degree or higher in Business Administration, Business Analytics, Data Analytics, Industrial Engineering, Operations Management, Finance, Information Systems, or a related quantitative field.
• Business Analysis & Requirements Gathering: Demonstrated experience in eliciting business requirements, conducting feasibility studies, writing user stories, mapping process workflows (BPMN), and creating functional specifications.
• Data Analytics & SQL: Advanced proficiency in writing SQL queries (joins, aggregations, CTEs, window functions) to extract, transform, and analyze datasets across relational databases and cloud enterprise data warehouses.
• BI & Data Visualization: Hands-on mastery in building scalable, interactive dashboards and operational reporting models using tools such as Power BI, Tableau, Looker, or Excel.
• Process Engineering & Operations: Deep understanding of operational principles, workflow optimization methodologies (e.g., Lean, Six Sigma), root-cause analysis, and Standard Operating Procedure (SOP) development.
• Advanced Excel & Quantitative Modeling: Advanced skills in Microsoft Excel (complex formulas, Pivot Tables, Power Query, scenario modeling) for routine variance analysis, forecasting, and data auditing.
• System Integration & Testing: Experience supporting system implementations, ERP/CRM software enhancements, and executing User Acceptance Testing (UAT) scripts to ensure operational continuity.
• Problem Solving & Critical Thinking: Exceptional diagnostic and critical-thinking skills, with a proven ability to synthesize unstructured data into actionable operational strategies.
• Stakeholder Management & Storytelling: Excellent written and verbal communication skills, with the ability to articulate technical metrics, facilitate cross-departmental alignment, and present findings to leadership.
• Agile Collaboration & Project Management: Experience working within Agile, Scrum, or hybrid project frameworks using tools such as Jira, Confluence, Asana, or Trello.
• Professional Attributes: Highly meticulous, adaptable, and self-driven, with a strong commitment to process integrity, continuous operational improvement, and data accuracy.