WAHDAH Hiring! Full Time Account Executive in Melaka - Ricebowl

Company Description WAHDAH is a fast-growing self-drive car rental and subscription company that focuses on providing customers with quick, convenient access to vehicles. The company connects customers to thousands of cars in major cities and airports, offering unrestricted driving options to suit different mobility needs. A dedicated concierge team supports customers throughout their rental experience, aiming to deliver reliable service and a smooth journey. WAHDAH Technologies Sdn Bhd (1198713-U) continues to expand its services and digital platform; more information is available at *************

Role Description The Account Executive is a full-time, on-site role based in Melaka, supporting the growth and retention of WAHDAH’s customer base and corporate accounts. This role involves managing relationships with individual and business customers, handling inquiries, preparing quotations, and following up on leads to close sales. The Account Executive coordinates bookings, ensures accurate documentation, and collaborates with operations and concierge teams to deliver a seamless customer experience. Daily responsibilities include monitoring account performance, identifying upselling or cross-selling opportunities, and providing feedback to improve services and processes.

Qualifications

• Strong customer service and relationship management skills, with the ability to build trust and maintain long-term accounts.
• Sales and negotiation abilities, including experience handling leads, preparing proposals, and closing deals.
• Good communication and interpersonal skills, both verbal and written, for interacting with customers and internal teams.
• Basic proficiency with office software and digital tools, including CRM or booking systems, and comfort working with online platforms.
• Organizational and time-management skills to handle multiple accounts, respond promptly to inquiries, and meet targets.
• Ability to work on-site in Melaka, collaborate with cross-functional teams, and adapt to a fast-paced environment.
• Previous experience in car rental, hospitality, travel, or related service industries is an advantage.
• Diploma or degree in Business, Marketing, Communications, or a related field is preferred, though equivalent experience will be considered.