CBA LEASING Hiring! Full Time Customer service clerk in North-east Region (Singapore), Earn up to SGD 3,700 - Ricebowl

ustomer service job description

outlines the duties, responsibilities, and skills needed to help clients

. Core tasks include answering questions, solving problems, and processing orders. You can explore sample templates or listings via

JobStreet Singapore

or

Indeed Singapore

.

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Indeed

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Key Responsibilities

• Answering inquiries: Respond to phone calls, emails, and live chats quickly and politely.
• Resolving problems: Listen to client complaints and offer clear fixes or refunds.
• Processing requests: Handle new orders, account updates, or product returns.
• Logging data: Record all customer interactions accurately in the company software. **************************798000LinkedIn +3

Required Skills and Qualifications

• Communication: Speak and write clearly with a friendly tone.
• Patience and empathy: Stay calm and understanding when clients are upset.
• Computer literacy: Know how to use basic office programs and support tools.
• Education: High school diploma or equivalent