Mega Flour Hiring! Full Time Customer Service in Selangor - Ricebowl

1. Co-ordinates Sales team by managing schedules, filing important documents and communication relevant information.

2. Ensure the adequacy of sales-related equipment or material.

3. Respond to complaints from customers and give after sales-support when requested.

4. Store and soft financial and non-financial data in electronic form and present reports.

5. Handle the processing of all orders with accuracy and timelines.

6. Inform clients of unforeseen delays or problems.

7. Monitor the teams progress, identify shortcomings and propose improvements.

8. Assist in the preparations and organizing of promotional material or events.

9. Ensure adherence to laws and policies.

10. Preparing invoicing and customer service.

11. Taking record of customer complaints, coordinating with logistics and purchaser to ensure customer feedback are addressed.

12. Prepare Halal Certificates for the customers.

13. Filing important documents and communication relevant information.

14. Prepare annual report.

15. Any Ad Hoc job as and when required.

16. Fresh graduates are encouraged to apply.

Job Types: Full-time, Fresh graduate

Benefits:

• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: In person