HARWIN ASIA PTE. LTD. Hiring! Full Time Customer Operations Executive in Central Region (Singapore), Earn up to SGD 3,000 - Ricebowl

Key Duties and Responsibilities

Customer Service Support

• Process customer orders accurately and in a timely manner within internal systems

• Manage customer enquiries, quotations, and order status updates

• Coordinate logistics activities, including shipment arrangements and delivery follow-ups

• Liaise with internal teams to resolve order, delivery, or documentation issues

• Maintain accurate customer and order records

Sales Support

• Support sales team in preparation and coordination of customer visits

• Track and follow up on opportunity pipelines and sales activities

• Monitor and manage leads generated from exhibitions, campaigns, and other channels

• Prepare basic sales reports and updates for internal review

• Ensure timely communication between sales, customers, and internal stakeholders 

REQUIREMENTS

-          Minimum 3 years’ experience in a similar role providing Sales Support and Customer Service

-          Excellent verbal and written communication skills.

-          Proficiency in using CRM systems (e.g., Salesforce) and interpreting relevant data.

-          Ability to adapt communication style to suit different customer interactions.

-          Strong multitasking and task prioritisation abilities.