- Petaling Petaling Selangor Malaysia
Working Location
Job Description
Responsibilities
Job Responsibilities
Manage and maintain IT infrastructure, including servers, networks, storage, and related systems.
Monitor daily IT operations and ensure systems are reliable, secure, and running smoothly.
Troubleshoot and resolve IT issues promptly to minimize downtime.
Support infrastructure upgrades, migrations, new implementations, and capacity planning.
Manage IT vendors, contracts, service delivery, and performance.
Implement IT security policies, conduct audits, and ensure compliance with internal and regulatory requirements.
Provide technical support to end users and collaborate with departments on IT-related matters and SOP updates.
Job Qualifications
Diploma or Degree in Information Technology or a related field.
Minimum 2–3 years of experience in IT infrastructure management, preferably with leadership or project exposure.
Good knowledge of servers, storage, networks, operating systems, virtualization, and cloud platforms.
Familiar with IT security tools, firewalls, intrusion detection, encryption, and compliance practices.
Understanding of ITIL, ServiceNow, change management, and IT best practices.
Good troubleshooting, project coordination, vendor management, and communication skills.
ITIL, Project Management, Networking, or Security certifications will be an added advantage.
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