- 80 MARINE PARADE ROAD Central Region (Singapore) Singapore

工作地点
职位描述
岗位职责
Company Overview
At Zest Clinic, medical science meets aesthetics to deliver personalized, safe, and innovative treatments that enhance beauty, health, and confidence. We use advanced technology and evidence-based methods to tailor holistic wellness and aesthetic programs for each client.
Job Summary
You will provide professional front desk and patient experience support, assist doctors during procedures, manage clinic operations, and handle administrative and billing tasks to ensure smooth, safe, and efficient clinic functioning.
Responsibilities
Front Desk & Patient Experience
Greet patients and visitors professionally to create a welcoming clinic environment
Manage incoming calls, WhatsApp enquiries, and appointment bookings efficiently
Register patients and maintain accurate records in the clinic management system
Schedule appointments for aesthetic treatments and medical consultations
Clinical & Procedure Support
Prepare patients for consultations and treatments to ensure readiness
Assist doctors during aesthetic procedures and medical consultations as needed
Prepare treatment rooms and ensure all equipment and consumables are ready for use
Maintain hygiene, sterilisation, and clinic safety protocols consistently
Administrative & Billing Duties
Process payments accurately, handle cashiering, and issue receipts
Maintain patient records, consent forms, and treatment documentation with precision
Assist with insurance documentation and administrative paperwork as required
Monitor clinic inventory and support procurement activities
Operational Support
Support daily clinic operations to maintain smooth workflow
Prepare the clinic environment for daily operations
Assist with administrative tasks assigned by management
Required competencies and certifications
Diploma or equivalent in Business Administration, Healthcare Administration, or related field
Minimum 1 year of experience in healthcare, aesthetic clinic, or beauty wellness environment
Strong communication and interpersonal skills demonstrated through patient and team interactions
Professional attitude with service orientation and ability to multitask in a fast-paced environment
Preferred competencies and qualifications
Other Information
Work Arrangement
5-day work week with fixed off day on Sunday and Public Holidays
12 to 14 days annual leave per year, with an additional day for every 12 months of service
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