Full Time Process Executive - Provider Relations (Cantonese Speaker) Jobs, in Cognizant Kuala Lumpur - Ricebowl

Summary

Provide administrative support including but not limited to report generation / system updates & maintenance / claim status checking / calls to network providers as ad hoc request / maintenance of network summaries / voucher request handling

Key Roles And Responsibilities

• Generate different reports and network summaries on regular and ad hoc basis.
• Handle movement notices and update internal systems.
• Create and maintain provider records, provider related codes and contract details in internal systems.
• Support onboarding of new providers.
• Send notification email to internal parties on "Large Hospital Claim" cases.
• Handle contract renewals and maintain system reference data.
• Check claims status upon receiving enquiries from network providers.
• Ensure all data entries and system updates are accurate and completed on time.
• Make calls to network providers upon ad hoc request.
  
  

Experience

• Minimum Diploma Holder
• With 1 year of experience in provider relations or health insurance
• Fluent in Cantonese (reading, speaking/writing)
• Good communication and negotiation skills
• Good analytical and problem solving skills
• Detail-minded
• Willing to accept new challenges
• Presentable and mature presentation