Meraque MY Hiring! Full Time Performance Manager in Selangor - Ricebowl

The Performance Manager is responsible for driving organisational execution by working directly with the CEO to monitor, track, and improve the performance of all departments. This role ensures that strategic initiatives are translated into measurable outcomes, departmental KPIs are achieved, and management decisions are supported by accurate data and timely reporting.

KEY RESPONSIBILITIES

• Work closely with the CEO to monitor company-wide performance against strategic goals and annual KPIs.
• Develop, maintain, and manage an organisation-wide performance management dashboard.
• Track departmental KPIs, OKRs, and project milestones, ensuring timely execution and accountability.
• Conduct weekly and monthly performance reviews with department heads and prepare executive reports for the CEO.
• Identify performance gaps, operational bottlenecks, and execution risks, recommending corrective actions.
• Follow up on management action items to ensure timely completion across departments.
• Coordinate cross-functional initiatives to improve collaboration and organisational efficiency.
• Analyse business data, trends, and operational metrics to support strategic decision-making.
• Establish and continuously improve performance measurement frameworks, reporting standards, and governance processes.
• Drive a culture of accountability, transparency, and continuous improvement throughout the organisation.

KEY REQUIREMENTS

• Bachelor's Degree in Business Administration, Management, Engineering, Finance, Data Analytics, or a related field.
• 5–8 years of experience in Performance Management, Business Strategy, Corporate Planning, PMO, Business Analytics, or Management Consulting.
• Strong understanding of KPI development, OKRs, Balanced Scorecard, and performance management methodologies.
• Excellent analytical skills with the ability to translate data into actionable insights.
• Experience preparing executive-level reports and presentations.
• Strong project management and stakeholder management skills.
• High attention to detail with excellent organisational and follow-up capabilities.
• Ability to influence and work effectively with senior management and cross-functional teams.
• Proficiency in Microsoft Excel, Power BI, Google Looker Studio, or similar dashboard and analytics tools.
• Excellent written and verbal communication skills in English and Bahasa Malaysia.

PREFERRED REQUIREMENTS

• Experience in a technology, engineering, manufacturing, or high-growth startup environment.
• Familiarity with ERP, CRM, and business intelligence platforms.

KEY SUCCESS INDICATORS

• Company and departmental KPI achievement rate.
• On-time completion of strategic initiatives.
• Percentage of management action items completed within agreed timelines.
• Quality and timeliness of executive performance reports.
• Reduction in overdue projects and unresolved issues.
• Improvement in cross-departmental execution efficiency.
• Increased visibility of organisational performance through real-time dashboards.