NexRoar Services Hiring! Full Time Business Analyst in Selangor, Earn up to MYR 15,000 - Ricebowl

Key Responsibilities

• Collaborate with business stakeholders to gather, analyze, and document business and functional requirements.
• Prepare Business Requirement Documents (BRD), Functional Requirement Documents (FRD), user stories, process flows, and functional specifications.
• Analyze existing business processes and recommend improvements to enhance operational efficiency.
• Work closely with development, QA, and project teams throughout the Software Development Life Cycle (SDLC).
• Facilitate requirement workshops, stakeholder meetings, and solution walkthroughs.
• Support system integration, user acceptance testing (UAT), and production deployments.
• Coordinate with business users to ensure solutions meet business objectives and regulatory requirements.
• Perform gap analysis, impact assessments, and root cause analysis for system enhancements and production issues.
• Ensure project documentation is maintained and aligned with organizational standards.
• Support Agile or Waterfall project delivery methodologies.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Business Administration, or a related discipline.
• Minimum 3 years of experience as a Business Analyst with Life Insurance domain expertise.
• Strong knowledge of Life Insurance business processes, including:
• Policy Administration
• New Business
• Underwriting
• Claims
• Policy Servicing
• Premium Collection
• Experience in requirements gathering, process mapping, and business process improvement.
• Hands-on experience preparing BRD, FRD, SRS, use cases, and user stories.
• Experience conducting User Acceptance Testing (UAT) and defect management.
• Strong understanding of SDLC, Agile, Scrum, and Waterfall methodologies.
• Excellent analytical, problem-solving, and stakeholder management skills.
• Strong verbal and written communication skills.

Preferred Skills

• Experience with Life Insurance core systems such as Guidewire, Ingenium, TIA, or similar insurance platforms.
• Knowledge of API integrations, SQL, and system interfaces.
• Experience with Jira, Confluence, Azure DevOps, or similar project management tools.
• Familiarity with insurance regulatory and compliance requirements.
• Professional certifications such as CBAP, CCBA, PMI-PBA, Agile BA, or Scrum are an advantage.

Pay: RM10,000.00 - RM15,000.00 per month

Work Location: In person