Work that matters - What you'll be doing
- Fulfilment of S&MS Marketing and data lists within Service Level Agreement or as negotiated depending on the complexity of the work requested.
- Scope customer requirements and work with and provide advice to the internal RMS and S&MS sales function to ensure best possible customer solution.
- You will act as a pivot point between sales and I.T. where more complex automated delivery solutions are required.
- You will need to manage and priorities work on a daily basis in order to manage customers' expectations and the efficiency of the subject to demands of workflow.
- Create, maintain and perform analytics and statistical reports required to assist all internal teams including Marketing, Trade, RMS and S&MS using your technical skills (SQL, SAS, R and/or Python)
More about you
- Customer service focus, high level of work performance, standards and ethical values.
- A desire to contribute to the long-term strategy of service quality within illion.
Why this role is important to us
Join our exciting team as you step into the world of data where you can learn and expand your skills while directly witnessing how your work creates real value from providing insights to clients to helping sales win and maintain clients.
What you'll need to bring to the role & Experian
- 1+ years of experience in a related field
- Tertiary qualification, i.e. Business / Mathematics / Science / Engineering / IT tertiary degree.
- Well versed in Microsoft Office skills (Access, Excel, Word, PowerPoint)
- Highly Proficient in SQL
- Basic skills in SAS, Python and/or R Languages