Full Time Sales Administration Jobs, salary up to MYR 2,500 in SRG Asia Pacific Sdn. Bhd. Kuala Lumpur - Ricebowl

• We are professional and agile.
• Our work environment includes:
• Modern office setting
• Growth opportunities
• Wellness programs
• On-the-job training
• Safe work environment
• Flexible working hours
• Casual work attire
• Weekdays working (Monday - Friday)

Responsibilities:

• Ensure prompt resolution of all issues in the Telesales and Team Leader queues within the CRM system.
• Assess the urgency of each case and prioritize work tasks accordingly. Work closely with agents to monitor the status of each case in the database.
• Provide direction and oversight to frontliners on appropriate case-generation practices.
• Ensure compliance with established processes and procedures.
• Generate and send daily operational reports to internal management and clients.
• Demonstrate flexibility by offering to work longer hours when necessary.
• Provide cross-functional support to the Operations team as needed.

Pay: RM2,200.00 - RM2,500.00 per month

Benefits:

• Flexible schedule

Education:

• Diploma/Advanced Diploma (Preferred)

Work Location: In person