AVILLION ADMIRAL COVE Hiring! Internship Student - Front Office in Negeri Sembilan, Earn up to MYR 500 - Ricebowl

Job description:

Key Responsibilities:

• Assist with guest check-in and check-out procedures
• Welcome and greet guests in a warm, friendly, and professional manner
• Provide accurate information about the hotel, rooms, services, and local attractions
• Handle guest requests, inquiries, and complaints efficiently and professionally
• Answer phone calls and handle reservations or transfers
• Maintain front desk organization and cleanliness
• Support other front office functions such as concierge, bell desk, and lobby management
• Update guest information in the Property Management System (PMS)
• Assist with daily reports, administrative tasks, and shift handovers
• Comply with hotel policies, grooming standards, and safety procedures

Requirements:

• Currently pursuing a degree/diploma in Hospitality, Hotel Management, or a related field
• Good communication skills in English (additional languages are a plus)
• Professional appearance and positive attitude
• Customer service-oriented and eager to learn
• Basic computer skills; familiarity with hotel PMS is a plus
• Able to work flexible shifts, including weekends and holidays

Learning Outcomes:

• Understand front office operations and guest service processes
• Develop communication, problem-solving, and interpersonal skills
• Gain experience with hotel reservation and check-in/check-out systems
• Learn to handle guest feedback and deliver exceptional service
• Build confidence and professionalism in a real hotel environment

Internship Duration:

Duration – 3 months, 6 months and more

Benefits:

• Meals provided during shift
• Uniform and name tag
• Internship allowance
• Certificate of Completion
• On-the-job training and mentorship
• Opportunity for future employment based on performance

Job Types: Internship, Student job

Benefits:

• Free parking
• Gym membership
• Meal provided

Language:

• Mandarin (Preferred)
• Bahasa (Preferred)

Job Types: Internship, Student job

Pay: Up to RM500.00 per month

Benefits:

• Free parking
• Meal provided
• Professional development

Work Location: In person