Axiom Pulse Hiring! Full Time Customer Relationship Management Intern in Selangor - Ricebowl

Company Description Axiom ************* is an AI consultancy and strategic partnership engine focused on building future-ready talent and advancing responsible AI adoption across education, industry, and government. The organization collaborates with schools, universities, enterprises, public sector agencies, NGOs, and international bodies to turn AI from a trend into practical capability through strategy, workforce upskilling, teacher development, and curriculum design. Axiom ************* also co-creates learning and innovation initiatives with partners, emphasizing that AI’s future depends on strong talent, institutions, and collaborations. Its flagship initiative, the National AI Educators Fellowship (NAiEF), is Malaysia’s first evidence-based multi-tier AI educator certification pathway, aligned with global frameworks and supported by partners such as Microsoft Learn and Cisco Networking Academy. Headquartered in Malaysia and expanding across ASEAN, Axiom ************* is committed to strengthening future talent pipelines and empowering organizations to thrive in an AI-driven world.
Role Description The Customer Relationship Management Intern will support the development and maintenance of strong relationships with Axiom *************’s partners and clients, including educational institutions, enterprises, and ecosystem collaborators. This full-time, hybrid role is based in Semenyih, with a combination of on-site work and some work-from-home flexibility. Day-to-day responsibilities include assisting with CRM data entry and management, tracking partner and client interactions, preparing contact lists and follow-up schedules, and helping to maintain accurate records in CRM tools. The intern will support communication efforts by drafting emails, coordinating meeting logistics, and preparing basic reports on engagement activities. The role may also involve supporting simple sales and outreach tasks, contributing to project coordination for AI education and training initiatives, and providing administrative support to the partnership and strategy teams.
Qualifications

• Strong Analytical Skills, with the ability to interpret data, identify trends, and support decision-making related to partner and client engagement.
• Effective Communication skills, including clear written and verbal communication and the ability to interact professionally with diverse stakeholders.
• Interest or foundational experience in Sales and outreach, with the ability to support prospecting, follow-ups, and relationship-building activities.
• Basic knowledge of Customer Relationship Management (CRM) tools and processes, with an interest in learning CRM platforms and data management best practices.
• Relevant Project Management abilities, such as organizing tasks, tracking timelines, and coordinating activities across multiple stakeholders.
• Enrollment in or completion of a degree in Business, Marketing, Communications, Data Analytics, Education, or a related field is preferred.
• Comfort working in a hybrid environment in Semenyih, with the ability to work both independently and collaboratively in a fast-evolving AI and education context.
• Interest in AI, education transformation, or responsible technology