jobs in Takaful Malaysia

全职 Platform Support Executive 工作, 薪水, Takaful Malaysia Federal Territory 公司招聘中 - Ricebowl

Platform Support Executive

Takaful Malaysia

Undisclosed

全职

KL City, Federal Territory

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工作地点

  • Kuala Lumpur Federal Territory Malaysia

职位描述

岗位职责

Together, We Shape a Better Future.

System Management & Maintenance

  • Oversee and manage the vSphere virtualization platforms, Linux environments (RHEL & Oracle Linux), Windows Server, Commvault Backup & Recovery, SAN Switches and SAN Storage systems.
  • Perform daily, weekly and periodic system health checks, monitor system performance and address day-to-day issues to ensure operational reliability.
  • Troubleshoot and report incidents, problems and anomalies within managed systems, backup and storage appliances.
  • Review and optimize system and storage resource usage, conducting capacity planning to ensure timely investments.
  • Responsible for system maintenance, including executing OS and security patches, as well as system firmware upgrades.

Security, Compliance & IT Audit

  • Implement security measures, including OS hardening using Ansible automation platform, penetration testing and vulnerability assessments, addressing IT security-related issues.
  • Support IT audit activities, including internal audits, external audits and regulatory system audits.

Infrastructure Improvement & Automation

  • Study and identify opportunities for system enhancements and drive improvement initiatives.
  • Focus on areas such as patch automation & compliance, health monitoring, server inventory, capacity planning, security improvement and OS hardening.
  • Conduct research and stay updated on the latest automation technologies and industry trends, incorporating these into the infrastructure strategy.
  • Develop and implement automation scripts using tools like PowerShell and other relevant technologies to improve efficiency.

Health Monitoring & Proactive Management

  • Improve system health monitoring capabilities and develop advanced notification mechanisms to proactively address potential issues.
  • Participate in disaster recovery preparation and simulation exercises to ensure system resilience.

Collaboration & Project Support

  • Collaborate with the Core Systems, Satellite Solutions team and vendors for day-to-day operations and IT-related projects.
  • Participate in IT infrastructure implementation projects, supporting project leads to ensure successful project delivery.

Documentation & Compliance

  • Create and maintain operational documentation, standard operating procedures and ensure compliance with IT policies and change management protocols.
  • Undertake any other duties as deemed necessary for the overall management and support of the integrated systems environment.

Standby Support

  • Provide standby support outside of regular working hours as required to ensure the continuous operation of critical systems and timely resolution of incidents.
  • Be available to work after-hours for emergency and incident support requests, ensuring that any urgent issues are promptly addressed.

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