jobs in QUALITY CONTROL PROFESSIONALS

QUALITY CONTROL PROFESSIONALS Hiring! Full Time Operations Executive - Operations Coordinator - Business Operations Associate in - Ricebowl

Operations Executive - Operations Coordinator - Business Operations Associate

QUALITY CONTROL PROFESSIONALS

Undisclosed

Singapore

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Working Location

  • Singapore Singapore

Job Description

Responsibilities

Role Description

We are seeking a detail-oriented, highly organized, and proactive Operations Executive / Operations Coordinator / Business Operations Associate to support, streamline, and execute daily business operations across the organization. In this role, you will serve as an essential operational anchor, managing workflow logistics, coordinating cross-departmental projects, monitoring business performance, and ensuring that core operational processes run smoothly and efficiently. You will collaborate closely with internal teams—including Procurement, Supply Chain, Customer Success, Sales, Finance, and IT—as well as external vendors and service providers to resolve operational bottlenecks and execute business strategies. Responsibilities include tracking key operational performance metrics (KPIs), maintaining enterprise databases, managing resource allocation, documenting standard operating procedures (SOPs), and auditing workflow processes for continuous optimization. Additionally, you will support vendor management, monitor SLA compliance, assist in budget tracking, and facilitate the adoption of operational software tools. Success in this position requires strong analytical problem-solving skills, exceptional multi-tasking capabilities, sharp attention to detail, and the clear communication necessary to keep cross-functional workflows aligned with enterprise objectives.

Qualifications
  • Education: Bachelor's degree or higher in Business Administration, Operations Management, Business Analytics, Supply Chain Management, Industrial Engineering, or a related field.
  • Operations Fundamentals: Solid understanding of core business operations principles, workflow planning, logistics coordination, process optimization, and standard operating procedures (SOPs).
  • Process & Workflow Optimization: Proven ability to identify operational friction points, map workflow processes, and execute practical solutions to enhance operational efficiency, throughput, and resource allocation.
  • Data & Performance Tracking: Proficiency in collecting, organizing, and analyzing operational data to generate routine reports, track operational KPIs, and support data-driven decision-making.
  • Vendor & Service Management: Familiarity with vendor coordination, procurement procedures, inventory/resource tracking, contract administration, and monitoring vendor service level agreements (SLAs).
  • Tools & Software: Hands-on experience using modern operational tools, Enterprise Resource Planning (ERP) systems (e.g., SAP, NetSuite), Customer Relationship Management (CRM) tools, or project management software (e.g., Jira, Asana, Trello).
  • Problem Solving & Critical Thinking: Excellent analytical, diagnostic, and operational troubleshooting skills with the ability to resolve workflow disruptions quickly and effectively.
  • Communication & Coordination: Exceptional written and verbal communication skills, with a proven ability to interface professionally across internal teams, department leadership, and external vendor partners.
  • Organization & Multitasking: Superior organizational and time management skills, with the demonstrated ability to manage competing operational priorities, meet strict deadlines, and maintain meticulous documentation.
  • Office Productivity: Advanced proficiency in Microsoft Office applications, particularly Excel (for data tracking, auditing, and operational modeling), Word, PowerPoint, and Outlook.
  • Professional Attributes: Highly adaptable, resilient, and detail-oriented, with a continuous improvement mindset and an absolute commitment to maintaining operational integrity and efficiency.


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