At High Note Hospitality Group, we believe hospitality is more than service. It’s how we make people feel. We create spaces where guests feel seen, heard, valued, and at ease, and we’re looking for a Restaurant Supervisor who leads with heart, intention, and calm confidence.
The Role
Reporting to the Restaurant Managers, the Restaurant Supervisor is a key leader on the floor, setting the tone for service and hospitality each day. You will support the Restaurant Managers in overseeing daily operations, guide and motivate the front-of-house team, and ensure every guest experience reflects our values and standards.
This role is ideal for someone who thrives in a fast-paced environment, enjoys developing people, and understands that great hospitality lives in the details.
Key Responsibilities
What We’re Looking For
• Support the Restaurant Managers in leading daily front-of-house operations
• Support the service team to deliver warm, consistent hospitality
• Ensure high standards of service, cleanliness, and food safety compliance
• Handle guest feedback with professionalism, care, and a solutions-focused mindset
• Step in confidently during busy periods and support the team where needed
• Minimum 2 years’ experience in a supervisory role within the F&B industry
• Strong leadership and communication skills, with the ability to guide diverse teams
• A genuine passion for hospitality and guest experience
• Calm, organised, and confident under pressure
• Proficient in English. Additional languages are an advantage
Benefits & Perks
• Competitive salary with performance-based bonuses
• Comprehensive healthcare coverage
• Professional development and training opportunities
• Staff meals and F&B discounts across the group
• A supportive, values-led culture that invests in its people