Job position: Call Centre Operator (Shift Work)
Salary: Up to $2600
Shift Timing: 10am to 10pm / 10pm to 10am (Rotating Shift)
Shift pattern: 2 Days Work , 2 Days off basis
Working Location: Jalan Bahar / Commmonwealth
Job Scope :
*Manage calls by other government agencies and provide correct advice in accordance to the Tobacco and Vaporisers Control Act 1993(TVCA).
*Manage enquiries/feedback on Tabacco and Vaping related offences by members of public via call and email.
*Case reporting to Duty Manager for follow-up on team deployment.
*Any administrative tasking as assigned by the Service Quality Manager.