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Full Time Senior Manager - Director – Core System Implementation Jobs, in EY - Ricebowl

Senior Manager - Director – Core System Implementation

Undisclosed

Federal Territory of Kuala Lumpur

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Working Location

  • Federal Territory of Kuala Lumpur Malaysia

Job Description

Responsibilities

Your Key Responsibilities

  • Lead end-to-end core system implementation programs within the insurance and financial services sector.
  • Manage complex transformation initiatives, including policy administration, claims, billing, underwriting, and customer servicing platforms.
  • Drive business and IT alignment to ensure successful delivery of transformation objectives.
  • Establish program governance, project controls, risk management, and stakeholder engagement frameworks.
  • Work with business and technology stakeholders to define target operating models, transformation roadmaps, and implementation strategies.
  • Lead vendor selection, system evaluation, and implementation oversight activities.
  • Manage multi-functional teams comprising business analysts, solution architects, developers, testing teams, and third-party vendors.
  • Oversee project planning, budgeting, resource management, and delivery execution.
  • Identify project risks and issues and proactively implement mitigation strategies.
  • Support business development activities, including proposal development, client presentations, and pursuit opportunities.
  • Build and maintain strong client relationships with senior executives and key decision-makers.
  • Coach and mentor consulting team members while contributing to practice growth and capability development.


Skills and Attributes for Success

  • Strong leadership and stakeholder management capabilities.
  • Ability to manage large-scale transformation programs across multiple workstreams.
  • Excellent communication and executive presentation skills.
  • Strong problem-solving and strategic thinking abilities.
  • Experience managing geographically dispersed teams and vendors.
  • Ability to navigate complex business and technology environments.
  • Strong commercial awareness and client relationship management skills.


To Qualify for the Role, You Must Have

  • Bachelor's Degree in Information Technology, Computer Science, Business, Engineering, or a related field.
  • Minimum 10+ years (Senior Manager) or 15+ years (Director) of experience in technology consulting, business transformation, or enterprise system implementation.
  • Proven experience leading Core System Implementation programs within the Insurance or Financial Services industry.
  • Experience delivering one or more of the following:
  • Policy Administration System Implementation
  • Claims Transformation Programs
  • Billing and Collection System Implementation
  • Underwriting Platform Modernization
  • Customer & Digital Platform Transformation
  • Enterprise Application Modernization
  • Demonstrated success managing large transformation programs with multiple stakeholders and vendors.
  • Strong understanding of software delivery lifecycle, agile methodologies, and enterprise architecture principles.
  • Experience engaging with executive stakeholders, including CIOs, CTOs, COOs, and business leaders.
  • Track record of leading multidisciplinary teams and delivering successful outcomes.


Ideally, You'll Also Have

  • Experience with leading insurance core platforms such as:
  • Guidewire
  • Duck Creek
  • FINEOS
  • Sapiens
  • TIA
  • Majesco
  • eBaoTech
  • Oracle Insurance
  • Experience in business process transformation and operating model design.
  • Relevant certifications such as:
  • PMP
  • PRINCE2
  • Agile/Scrum Certifications
  • TOGAF
  • SAFe
  • Experience managing regional or cross-border transformation programs.

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