全职 Customer Service - Internal Sales Executive 工作, 薪水 up to MYR 5,000, STANDARD FOOD SOLUTIONS SDN BHD (LOCATED KAJANG & SKUDAI) Johor 公司招聘中 - Ricebowl

1. Sales Order & Fulfillment

1. Process customer purchase orders accurately and timely into the company system.

2. Coordinate with warehouse and logistics departments to ensure on-time delivery.

3. Ensure all invoices for the day's deliveries are finalized and ready, and lorries are able to depart by 9:00 AM daily.

4. Handle stock return/exchange requests and document reasons per SOP (quality issue, order error, customer rejection, etc.).

2. Customer Relationship & Enquiry Handling

1. Handle sales enquiries via phone or email; prepare quotations and confirm orders.

2. Provide customers with up-to-date information on pricing, products, and delivery progress.

3. Serve walk-in customers and process cash sales.

4. Handle customer complaints related to sales or service; escalate to HOD when unable to resolve.

3. Sales Support & Reporting

1. Provide quotation, stock, and other back-office support to the outdoor sales team.

2. Prepare weekly sales reports, flagging exceptions (delayed shipments, frequent returns) for HOD's review.

3. Maintain an organized and systematic filing system.

4. General

1. Comply with company policies and regulations.

2. Perform other duties as assigned by management.

Pay: RM3,000.00 - RM5,000.00 per month

Benefits:

• Additional leave
• Free parking
• Opportunities for promotion

Work Location: In person