- Hong Kong Hong Kong
Working Location
Job Description
Responsibilities
Hermès Asia Pacific Limited
A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 22,040 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial presence that respects people and nature, a source of exceptional materials. Sixteen artisanal métiers nurture the creativity of the house, whose collections are presented in over 300 stores in 45 countries across the world, including 5 stores in Hong Kong and 4 stores in Macau.
If this resonates with you, join our Hermès team in Hong Kong!
What you’ll be doing?
Responsible for all sales activities in store within Hermès standards of image and services worldwide
Identify customers’ needs, develop client relationships, sales, and deliver post-sales services
Achieve sales target and maintain high level of customer service, product knowledge and operational procedures
Build and maintain long-term relationship with customers by providing excellent customer experience
Proactively receive and recruit walk-in customer, maintain KPI customers
Assist with inventory and special projects
Be part of a collaborative and inclusive team
Assist in any duties assigned by superior
Who are we looking for?
Minimum 2 years of experience in Retail, Customer Services, or Hospitality field
Strong motivation in becoming a Hermès Ambassador and providing excellent customer service
Strong commitment towards teamwork
Energetic, passionate and positive working attitude
Excellent in presentation, interpersonal and communication skills
Good command in written and spoken English, Cantonese and Mandarin
Why you should consider this opportunity:
We offer an attractive remuneration package with fringe benefits to the right candidates, such as
7 to 8 days off per month
Double-pay
Performance bonus
Medical insurance
Dental insurance
Life insurance
15 days of Annual leave
Interested parties, please click "Apply Now".
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