Michael Page Hiring! Full Time Customer Service Order Management - Thai Speaker in Selangor - Ricebowl

• Be part of a globally recognized organization
• Hybrid Working Arrangement
  
  

About Our Client

An organisation operating in the life science industry, located in Malaysia.

Job Description

• Process customer orders accurately and efficiently within the procurement and supply chain department.
• Act as the primary point of contact for Thai-speaking clients, addressing inquiries and resolving issues promptly.
• Coordinate with internal teams to ensure timely delivery of orders and adherence to service standards.
• Maintain accurate records of customer interactions and order details in the system.
• Monitor inventory levels and communicate with relevant teams to prevent stock shortages.
• Handle order amendments, cancellations, and returns in line with company policies.
• Provide regular updates to customers regarding order status and delivery schedules.
• Support the team in achieving performance targets and continuous improvement initiatives.
  
  

The Successful Applicant

A successful Customer Service Order Management - Thai Speaker should have:

• Proficiency in both Thai and English languages, with excellent communication skills.
• Experience in customer service or order management, preferably within the life science industry.
• Familiarity with supply chain processes and order management systems.
• Strong organisational skills and attention to detail.
• Ability to work effectively in a busy environment and manage multiple priorities.
• A proactive approach to problem-solving and customer satisfaction.
  
  

What's on Offer

• Contractual bonus to recognise your contributions.
• Language allowance for Thai language proficiency.
• Shift allowance to support flexible working hours.
• Open to fresh graduates.
  
  

If this role aligns with your skills and interests, we encourage you to apply.*Only for local Malaysian and Spouse Visa holder

Contact

Quote job ref: JN-*************