- Singapore
DOCTOR CLEAN PRIVATE LIMITED Hiring! Full Time Commercial Operations Supervisor (On-site) in , Earn up to SGD 2,300 - Ricebowl
Commercial Operations Supervisor (On-site)
DOCTOR CLEAN PRIVATE LIMITED
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Job Description
Responsibilities
Key Responsibilities
Oversee daily commercial cleaning operations and ensure services meet Company standards.
Act as the primary point of contact for commercial clients, handling operational enquiries, service requests, and complaints.
Coordinate with cleaning teams to ensure sufficient manpower, equipment, and timely service delivery.
Conduct site visits to monitor service quality, safety, and compliance with Company SOPs.
Investigate and resolve operational issues and customer complaints promptly.
Build strong relationships with commercial clients through regular follow-ups and identify opportunities to improve service quality.
Work closely with the Sales and Operations teams to ensure a smooth onboarding of new commercial accounts.
Monitor contract fulfilment, recurring services, and customer satisfaction.
Prepare operational reports and recommend improvements to enhance efficiency and service standards.
Step in to provide operational support and cover duties in the event of staff absenteeism or manpower shortages to ensure uninterrupted service delivery.
Perform any other duties assigned by the Company.
Job Requirements
Experience in operations, facilities management, cleaning services, or a supervisory role is preferred.
Strong leadership, communication, problem-solving, and customer relationship management skills.
Organised, proactive, and able to manage multiple commercial sites.
Willing to travel islandwide for site visits and client meetings.
Willing to work a 5.5-day or 6-day work week in a Singapore-based, field-based role.
WhatsApp resume to +************* 4781.
Oversee daily commercial cleaning operations and ensure services meet Company standards.
Act as the primary point of contact for commercial clients, handling operational enquiries, service requests, and complaints.
Coordinate with cleaning teams to ensure sufficient manpower, equipment, and timely service delivery.
Conduct site visits to monitor service quality, safety, and compliance with Company SOPs.
Investigate and resolve operational issues and customer complaints promptly.
Build strong relationships with commercial clients through regular follow-ups and identify opportunities to improve service quality.
Work closely with the Sales and Operations teams to ensure a smooth onboarding of new commercial accounts.
Monitor contract fulfilment, recurring services, and customer satisfaction.
Prepare operational reports and recommend improvements to enhance efficiency and service standards.
Step in to provide operational support and cover duties in the event of staff absenteeism or manpower shortages to ensure uninterrupted service delivery.
Perform any other duties assigned by the Company.
Job Requirements
Experience in operations, facilities management, cleaning services, or a supervisory role is preferred.
Strong leadership, communication, problem-solving, and customer relationship management skills.
Organised, proactive, and able to manage multiple commercial sites.
Willing to travel islandwide for site visits and client meetings.
Willing to work a 5.5-day or 6-day work week in a Singapore-based, field-based role.
WhatsApp resume to +************* 4781.
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