PERSOLKELLY Malaysia Hiring! Full Time Emergency Call Operator Vacancy | Bangsar | Rotational Shift | 24-7 shift in Federal Territory, Earn up to MYR 2,200 - Ricebowl

We’re Hiring: Emergency Call Center Officer

Location: Bangsar, Kuala Lumpur

Salary: RM2,000/month + Allowances

About this position

Our mission is to provide fast, effective emergency assistance to safeguard lives, protect the environment, and promote public safety.

Your Role

As an Emergency Call Center Officer, you’ll be the first point of contact for people in need. Your responsibilities include:

Handling inbound emergency calls promptly and professionally

Following Response Center procedures and meeting quality standards

Accurately capturing caller details and maintaining system records

Representing with integrity and empathy

What We’re Looking For

Education: Minimum SPM in any field

Experience: Related experience required – training provided

Skills: Good communication in Bahasa Malaysia & English

Basic computer skills

Customer service mindset

Traits:

Responsible, disciplined, and a team player

Passionate about helping people

Patient and action-oriented

Other Details

Work Hours: 24/7 operations (5 days work + 2 days off)

Allowances:

Shift Allowance: RM90/month

Perfect Attendance: RM350/month

#CWSA

Pay: RM2,000.00 - RM2,200.00 per month

Benefits:

• Maternity leave

Work Location: In person