The RuMa Hotel & Residences Hiring! Full Time Assistant Manager - SANTAI in Federal Territory, Earn up to MYR 5,000 - Ricebowl

• To manage the SANTAI Outlet operations, deliver excellent guest experience in line with hotel philosophy and standard operating procedures, with the goal of maximizing sales and revenue, gain customer satisfaction and employee engagement.
• To produce high quality work in a consistent and reliable manner, in support of The RuMa’s standards and processes and philosophy.
• To identify priorities, solve problems, produce desired results and maintain accountability for commitments made
• The ability to build relationships within and across functions, balance individual and team goals, respect others and value different perspectives
• Initiate action, make decisions, adapt, drive change, use resources efficiently and solve problems quickly, creatively and practically
• Anticipate guest needs, shape actions and add value to relationships based on a central focus of customer satisfaction
• Creating a positive impact by passionately serving others. Creates an environment that instils all team members towards a common goal
• Demonstrates a vested interest in building the brand and acting with ownership in order to advance the Hotels success
• To maintain good rapport and relationship with everyone in the place of work and if needed, support the team in any required times
• To have a complete understanding of Leading Quality Assurance (LQA) and ensure standards are maintained
• To be aware and familiar with The RuMa’s Unique Selling Point (USP)
• Practices The RuMa Culture and be The Host at all times

Pay: RM4,300.00 - RM5,000.00 per month

Benefits:

• Dental insurance
• Health insurance
• Meal provided
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person