Suu Balm: Good Pharma Dermatology Hiring! Full Time Regional Full Stack Developer in Federal Territory - Ricebowl

About the Company & Brand Background

Livemed is a consumer health product company, which has commercialised several brands in its 12 years of operation. Its leading brand, Suu Balm, is a uniquely differentiated range of skincare products for people with dry, itchy, sensitive, or eczema-prone skin, developed at one of the world's leading dermatology hospitals, the National Skin Centre, Singapore.

Currently, Suu Balm has made its mark in over 10 countries across Asia and beyond. With over 3 million units sold and consistent high double-digit growth year-on-year, we are a market leader in our niche. As we continue our remarkable journey of global expansion, we are looking for talented, enthusiastic individuals to join our mission of bringing skin relief to the world.

Why Join Suu Balm?

We’re not just a skincare company, we’re a team that’s passionate about making a real difference in people’s lives. Here’s why working with us could be an exciting opportunity for you:

1. Grow With Us, Both Personally and Professionally

We’re a fast-growing company where you’ll be at the center of the action. This means plenty of opportunities to take on meaningful projects, learn new skills, and see the impact of your work firsthand. If you’re someone who loves to grow and embrace challenges, this is the place for you.

2. We Value and Reward Your Hard Work

At Suu Balm, we believe in recognizing and rewarding the effort you put in. That’s why we offer:  

• Competitive Salary: A pay that matches your hard work and contributions.  
• Performance Bonuses: Achieve great results, and we’ll reward you for it.  
• Profit-Sharing: When the company succeeds, you succeed too.  

But we know a great job is more than just a paycheck, it’s about feeling supported and appreciated. That’s why we also provide:  

Comprehensive Health & Medical Insurance: Your well-being matters to us.  

• Wellness Allowance: For the little things that keep you feeling great.  
• Paid Time Off: Recharge, relax, and come back ready to shine.  
• Monthly Suu Balm Product Allowance: Love and use the products you help create!  
• Education Support: Continue learning and growing with us.  

3. Learn and Grow with an Amazing Team

At Suu Balm, we value teamwork, open communication, and mutual respect. We celebrate wins together, share ideas, and support one another, ensuring everyone feels they belong. You’ll also collaborate with talented teams across Singapore, Malaysia, Indonesia, Hong Kong, and the Philippines. Through workshops, learning sessions, and company events, you’ll gain valuable experience and grow alongside passionate individuals.

The Opportunity

We are looking for a hands-on technical professional who can build, maintain, and improve the e-commerce and internal systems that support our regional FMCG business. This role is best suited to someone who enjoys solving practical business problems through e-commerce development, internal systems improvement, integrations, and automation.

In this role, you will work on our Shopify storefronts, WordPress sites, and PHP-based internal applications used across more than 10 countries. The work covers both customer-facing e-commerce improvements and internal tools that help teams such as finance, inventory, HR, and operations work more efficiently.

You will work closely with commercial, marketing, and operations teams to turn business needs into reliable technical solutions. This role is suited to an independent worker who enjoys both e-commerce development and backend systems, can understand business priorities, and communicates clearly with both technical and non-technical teams

Key Responsibilities

1. E-Commerce & Marketing Technology

• Manage and support multiple Shopify storefronts and WordPress sites across the region.
• Build and maintain Shopify features using Liquid, Metaobjects, AJAX APIs, and related tools.
• Support requirements such as product bundles, localized checkout flows, and customer journey improvements.
• Support tracking and marketing technology setup (Google Tag Manager, GA4, CRM integrations), growing into broader ownership as our tech capabilities expand.
• Collaborate with the Marketing team to ensure campaign, customer, and transaction data is captured accurately and passed between systems reliably.
• Work with regional business leaders to understand priorities and convert them into technical requirements.
• Regularly review site speed, Core Web Vitals, technical SEO, and checkout performance.
• Make code-level improvements that support better conversion rates, sales performance, and customer experience.
• Use data and testing to validate whether technical changes are improving business outcomes.

2. Internal Systems & Automation

• Develop, maintain, and improve custom PHP-based internal applications.
• Review existing systems and recommend practical improvements to reliability, maintainability, and performance.
• Reduce manual data entry by automating repeatable operational tasks and identifying inefficient steps.
• Deploy automation scripts, AI tools, and suitable technologies to solve real business problems (e.g., product tagging, customer support routing, data cleaning, and workflow automation).
• Ensure new tools are implemented securely, reliably, and are easy for business users to adopt.

3. Infrastructure Management

• Manage Linux-based hosting environments for regional websites and applications.
• Lead technical troubleshooting for website, integration, and system issues.

Requirements

1. Experience:

• 5+ years of full-stack development, ideally in e-commerce, retail, or FMCG.
• You don't need to be an expert in everything, but you must be comfortable jumping between e-commerce platforms, internal systems, integrations, and general troubleshooting.

2. Technical Skillset

• Backend & Systems: Strong PHP development skills and solid SQL database experience. Experience with Laravel or similar modern PHP frameworks is a strong advantage.
• Frontend & E-Commerce: Strong Shopify development experience, including Liquid, Storefront API, checkout customization, JavaScript, HTML, and CSS.
• CMS: Experience with WordPress, including custom plugin or theme development.
• APIs: Experience integrating systems using REST or GraphQL APIs.
• Marketing Tech (Added Advantage): Exposure to tools such as Google Tag Manager, GA4, CRM integrations, or server-side tracking.
• Systems Architecture: Experience with Linux hosting environments and deployment workflows.

3. Business & Commercial Awareness

• Strong understanding of how code impacts the business.
• Comfortable working with metrics (conversion rate, average order value, customer acquisition cost, customer lifetime value).
• Understands how site speed, checkout experience, tracking accuracy, and automation affect overall performance.

4. Communication & Collaboration

• Able to explain technical issues and trade-offs clearly to non-technical stakeholders.
• Comfortable collaborating with senior stakeholders, regional leads, marketing, finance, inventory, HR, and operations teams.
• Organized and comfortable managing work through tools such as Asana and Microsoft Teams.