DSV - Global Transport And Logistics Hiring! Full Time Assistant Manager in Johor - Ricebowl

Company Description DSV – Global Transport and Logistics keeps supply chains moving in a fast-changing world, providing and managing logistics solutions for businesses of all sizes. With close to 150,000 employees in over 90 countries, DSV combines global reach with a strong local presence to stay close to customers and their needs. The organization is committed to a more sustainable future for the logistics industry and focuses on operating with respect for nature. DSV fosters an inclusive, diverse, and dynamic work environment built on integrity, respect for different cultures, and protection of individual dignity and rights. Candidates can learn more about the company and its services at *************

Role Description The Assistant Manager role at DSV in Johor Bahru is a full-time, on-site position responsible for supporting the daily management of logistics and supply chain operations. This role oversees workflow coordination, monitors key performance indicators, and supports process improvements to ensure efficient, high-quality service delivery. The Assistant Manager collaborates with internal teams and customers to resolve operational issues, manages documentation and reporting, and helps implement company policies and best practices. The role also involves guiding team members, supporting training activities, and contributing to a safe, inclusive, and performance-oriented work environment.

Qualifications

• Solid knowledge of logistics, transportation, or supply chain operations, with experience in coordinating workflows and optimizing processes.
• Strong organizational and planning skills, including the ability to manage multiple priorities, meet deadlines, and maintain accurate documentation and reports.
• Effective communication and interpersonal skills for collaborating with cross-functional teams, customers, and stakeholders.
• Proficiency with common office and logistics-related systems (e.g., MS Office, ERP or TMS platforms) and the ability to interpret operational data and KPIs.
• Demonstrated leadership potential, including experience guiding team members, supporting performance management, and fostering an inclusive work culture.
• Analytical and problem-solving abilities to identify operational issues, propose solutions, and support continuous improvement initiatives.
• Relevant diploma or degree in logistics, supply chain management, business administration, or a related field; comparable professional experience will also be considered.
• Willingness to work on-site in Johor Bahru and adapt to a dynamic, fast-paced environment in a global logistics organization.

Operations

• Establish organizational framework and procedures for the division of Road Transport.

• Standardize the processes, SOPs & guidelines, corporate IT-solutions, benchmarks and compliance procedures in line with Head Office specifications and the country requirements to ensure an efficient & sustainable organization structure.

• Drive operations excellence, 5S, continuous improvement and best practice sharing.

• Quality control of all related activities to the services performed for Road Transport.

• Establishes efficient communication processes and structures of all related issues/risks to the services performed for Road Transport to monitor the service standards consistently.

• Develop customer service protocol, process to align with regional and country management.

Product Development

• Support in selling cross-border services by providing expert know-how in sales and tender processes.

• Ability to create and tailor relevant business solutions to meet customers requirement.

• Cooperate and support colleagues from other departments of the organization and other Business Units in a constructive manner.

• Develop success stories and showcases to attract new business opportunities.

• Support KAM/Sales activities with presence in key customer meetings.

Subcontractor Management

• Ensure that the KPIs are being achieved by the subcontractors.

• Work with suppliers to improve their service if KPIs are not being met.

• Constantly identifying and sourcing new vendors or business partners to add value to the business.

HSSE

• Ensure that HSSE guidance is followed by subcontractors & staff.

• Understand the HSSE policy of the company.

• Ensure staff adhere to HSSE guidelines and provide guidance during new implementations.

• Rectify near misses and report near misses to HSSE.

• Conduct audits together with HSSE team.