Hoi Yong Fruits is one of Malaysia’s leading fresh fruit importers, wholesalers, distributors and packing specialists. We are on an ambitious journey to transform our business through technology, automation and AI, building an integrated operating system that connects procurement, quality control, warehouse, logistics, sales, finance and HR.
We are looking for a highly driven individual who enjoys solving business problems with technology and wants to play a key role in shaping the future of our company.
Your Mission
Lead Hoi Yong’s digital transformation by improving business processes, implementing business systems, driving automation, leveraging AI, and building data-driven decision-making capabilities across the organisation.
Key Responsibilities
1. Business Process Improvement
- Analyse and map existing business processes across all departments.
- Identify bottlenecks, inefficiencies and manual work.
- Design and implement more efficient workflows and SOPs.
- Lead continuous improvement initiatives to improve productivity, accuracy and service quality.
2. Business Systems & ERP
- Lead the implementation and continuous improvement of ERP and business systems.
- Gather business requirements and translate them into system solutions.
- Work closely with software developers, vendors and department heads.
- Coordinate system testing, user acceptance testing (UAT), deployment and training.
- Ensure systems are scalable, user-friendly and aligned with business needs.
3. Automation & Digitalisation
- Identify opportunities to automate manual and repetitive processes.
- Implement workflow automation across procurement, operations, finance, HR and sales.
- Introduce digital tools that improve operational efficiency and collaboration.
- Reduce paperwork and manual data entry through smart automation.
4. Data, Dashboards & AI
- Develop management dashboards and KPI reporting for different departments.
- Build data models that support business decision-making.
- Explore and implement AI solutions to improve productivity, forecasting and customer service.
- Champion the responsible use of AI across the organisation.
5. Technology & Digital Transformation
- Develop and execute the company’s digital transformation roadmap.
- Evaluate new technologies and recommend practical solutions.
- Manage technology projects from planning through implementation.
- Promote innovation and digital adoption across the company.
- Work with department leaders to ensure technology delivers measurable business value.
Requirements
- Bachelor’s degree in any discipline; candidates from all academic backgrounds are welcome to apply.
- Minimum 5 years of experience in business systems, ERP, digital transformation, business analysis or process improvement.
- Experience implementing ERP or enterprise software projects.
- Strong business process mapping and analytical skills.
- Experience with dashboard and reporting tools such as Power BI or similar.
- Good understanding of AI, automation and emerging digital technologies.
- Strong project management and stakeholder management skills.
- Excellent communication skills with the ability to work across multiple departments.
- Able to translate business needs into practical technology solutions.
Bonus Experience
Experience with one or more of the following is an advantage:
- ERP systems (Microsoft Dynamics 365, SAP Business One, Oracle NetSuite, Odoo, AutoCount or similar)
- Microsoft Power Platform
- Power BI
- SQL/AutoCount
- Python
- AI applications
- Workflow automation platforms (n8n, Make, Zapier, Power Automate)
- Warehouse, logistics, FMCG or distribution industries
What Success Looks Like
Within your first 12 months, you will help:
- Improve business processes across multiple departments.
- Successfully implement key ERP and digital transformation initiatives.
- Automate high-impact manual workflows.
- Build executive dashboards for data-driven decision making.
- Increase productivity through technology and AI.
- Establish a scalable digital foundation that supports Hoi Yong’s long-term growth.
Who We’re Looking For
We are looking for someone who:
- Thinks systematically and solves problems at the root cause.
- Has strong business acumen, not just technical knowledge.
- Enjoys building systems that make organisations run better.
- Is proactive, curious and continuously learning.
- Can influence people and drive change across teams.
- Wants to make a real impact in a fast-growing Malaysian business.
Pay: RM4,000.00 - RM8,000.00 per month
Work Location: In person