IMU University Hiring! Full Time Administrative Assistant, Admissions in Federal Territory, Earn up to MYR 2,500 - Ricebowl

Role Purpose

To provide administrative support for the admissions process, including the processing of student applications, arrangement of entry assessments and maintenance of accurate applicant records.

The role also supports the Admissions and Student Enrolment teams in delivering timely and efficient services to applicants and contributing to student recruitment activities.

Principal Accountabilities

• Assist in processing student applications from submission to outcome, ensuring all required documents are complete and properly recorded.
• Maintain accurate and updated applicant information in the relevant systems, trackers and files.
• Respond to basic enquiries from applicants and provide updates on application status in a professional and timely manner.
• Assist in checking applicants’ academic qualifications and supporting documents against the programme entry requirements.
• Coordinate academic interviews, English-language assessments, maturity tests and other entry assessments.
• Contact applicants regarding interview arrangements, required documents, application outcomes and follow-up actions.
• Support applicants during interview and assessment sessions, including registration and document verification.
• Assist in tracking application decisions, pending documents, interview outcomes and acceptance status.
• Ensure admissions-related documents, forms and records are properly filed and maintained.
• Assist in updating entry requirements and admissions information in brochures, flyers, websites and other publicity materials.
• Prepare basic admissions reports, application statistics and tracking updates as required.
• Support the Admissions and Student Enrolment teams during Open Days, Application Days and other student recruitment activities.
• Liaise with internal departments, Schools and the Registrar’s Office regarding applicant documentation, entry requirements and admissions processes.
• Assist in ensuring admissions procedures are followed consistently and in accordance with University requirements.
• Carry out general administrative duties, including preparing correspondence, arranging meetings, data entry, filing and document management.
• Undertake other administrative duties, programmes or processes as assigned from time to time.

Job Requirements

• Diploma or Bachelor’s Degree in Business Administration, Management, Marketing, Psychology, Communications, Education or a related field.
• Fresh graduates are encouraged to apply. Previous administrative, customer service or education-related experience would be an advantage.
• Good written and verbal communication skills.
• Good organisational skills and attention to detail.
• Able to manage multiple tasks and meet deadlines.
• Proficient in Microsoft Office applications, particularly Word and Excel.
• Able to handle applicant information with confidentiality and professionalism.
• Customer-oriented and able to work effectively with students, applicants and internal stakeholders.

Pay: RM1,800.00 - RM2,500.00 per month

Benefits:

• Professional development