Agensi Pekerjaan Inter Island Hiring! Full Time Business Analyst in Federal Territory - Ricebowl

Key Responsibilities

Business Analysis & Requirements Gathering

• Engage with business users and key stakeholders to understand business objectives, operational challenges, and system requirements.
• Conduct workshops, interviews, and requirement gathering sessions with business teams.
• Analyze existing business processes and identify opportunities for improvement.
• Document detailed functional and business requirements.
• Facilitate requirement review sessions and obtain stakeholder sign-off.
• Ensure business requirements are clearly communicated to project teams.

Business Process Analysis & Solution Design

• Perform business process mapping and workflow analysis.
• Conduct Fit-Gap Analysis between business requirements and Microsoft Dynamics 365 Finance capabilities.
• Collaborate with functional consultants to design effective ERP solutions.
• Evaluate proposed solutions to ensure alignment with business needs.
• Recommend process improvements and system enhancements.
• Prepare functional specifications and supporting documentation.

ERP Implementation Support

• Work closely with implementation consultants, developers, and technical teams throughout the ERP implementation.
• Support configuration discussions and functional solution validation.
• Assist with data mapping activities for ERP data migration.
• Ensure business requirements are accurately reflected in the implemented solution.
• Coordinate with project teams to manage requirement changes and issue resolution.

Testing & User Acceptance

• Prepare high-level test strategies and test scenarios.
• Support System Integration Testing (SIT) and User Acceptance Testing (UAT).
• Coordinate business users during testing activities.
• Track defects, validate issue resolution, and ensure successful testing outcomes.
• Verify that implemented solutions meet business expectations before deployment.

Stakeholder Management & Project Support

• Build strong relationships with business stakeholders and project teams.
• Communicate project progress, risks, and issues effectively.
• Support project planning and implementation activities.
• Participate in project meetings, workshops, and status updates.
• Assist with change management and user adoption initiatives.
• Provide post-go-live support to ensure a smooth transition to the new ERP system.

Requirements

• Bachelor’s Degree in Information Technology, Computer Science, Business Administration, Finance, Accounting, Engineering, or a related discipline.
• 7–10 years of experience as a Business Analyst in ERP implementation projects.
• Proven experience in Microsoft Dynamics 365 Finance (D365 Finance) implementation projects.
• Prior ERP implementation experience in at least one of the following:
• Microsoft Dynamics 365
• SAP
• NetSuite
• Strong experience in:
• Requirements Gathering
• Business Process Mapping
• Fit-Gap Analysis
• Functional Documentation
• User Acceptance Testing (UAT)
• Stakeholder Management
• Experience preparing Business Requirement Documents (BRD), Functional Specification Documents (FSD), and process documentation.
• Experience supporting ERP testing and implementation activities.
• Familiarity with ERP data migration and data mapping concepts.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Ability to manage multiple priorities in a fast-paced project environment.

Work Location: In person