The Peninsula Hong Kong Hiring! Full Time Guest Relations Executive in Hong Kong - Ricebowl

The legendary ‘Grande Dame of the Far East’ first opened in 1928. Today, this magnificent hotel blends the grandeur and nostalgia of a bygone era with modern technology and convenience. Located in Hong Kong’s vibrant Tsim Sha Tsui district with stunning harbour views, The Peninsula Hong Kong is one of the world’s greatest hotels.

We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.

• 17 paid statutory holidays
• Exceptional market leading benefits
• Option of MPF or ORSO retirement scheme

Key Accountabilities:

• Provides guest services and adminstrative or operational support to ensure the best of the services will be delivered to all guests in a timely and and most effective manner
• Ensure all pre-stay arrangements and carries out check in for assigned VIPs
• Perform lobby duties, promotes goodwill of the hotel and provide operational support
• Responsible for the integrity, collection and maintenance of guest database

General Requirements:

• 1-2 years of relevant guest services experience; hotel experience is preferred
• Fresh graduates will be considered
• Excellent command of both spoken and written English, proficiency in Putonghua would be an advantage
• Knowledge in MS office
• Prior knowledge of reports and database management
• Outgoing and pleasant personality
• Good interpersonal and communication skills