A.S. Watson Group Hiring! Full Time Product Lead in Hong Kong - Ricebowl

Why This Role Matters:

This role is critical in driving the creation and scaling of AI-enabled products that enhance customer experience, improve business performance, and streamline operations across our O+O (Offline + Online) ecosystem. By translating ideas into impactful solutions and championing adoption, you will help shape smarter ways of working—while ultimately putting a smile on customers’ faces through meaningful, data-driven innovation.

What You’ll Be Doing:

• Lead end-to-end product delivery from discovery to rollout and continuous improvement, ensuring strong execution and outcomes
• Translate business needs into clear product requirements, user stories, and roadmaps with a customer-focused mindset
• Manage timelines, scope, risks, and dependencies across cross-functional teams in an agile, collaborative environment
• Partner closely with technical, data, UX/UI, business, and country teams to deliver scalable, practical solutions
• Drive adoption of AI tools and AI-enabled workflows, embedding new ways of working across the organization
• Use a scientific and data-driven approach to prioritize features, measure impact, and continuously improve performance
• Communicate product progress, trade-offs, and recommendations clearly to stakeholders and leadership
• Coach and guide team members on product and project management best practices, fostering collaboration as a way of working

What You’ll Bring:

• Experience in product management, project delivery, business analysis, or digital initiatives
• Strong understanding of product and project methodologies (Agile, SDLC, backlog management, roadmap planning)
• Hands-on interest and practical use of AI tools, automation, and data-driven solutions
• Ability to balance customer value, business priorities, and delivery discipline with strong execution focus
• Strong communication and stakeholder management skills across business and technical teams
• Confidence to influence, align teams, and resolve challenges in a fast-paced environment
• Curiosity, adaptability, and a proactive, get-things-done mindset
• Strong command of written and spoken English
• Familiarity with tools such as Jira, Confluence, Azure DevOps, Miro, Power BI/Tableau, ChatGPT, Copilot, or similar

How You Will Make An Impact:

• Deliver AI-enabled products that create measurable business value and improve customer experience
• Accelerate adoption of AI and data-driven ways of working across teams, strengthening digital capabilities
• Enhance efficiency and decision-making through scalable, insight-led solutions
• Foster strong cross-functional collaboration to align teams and deliver results faster
• Continuously improve product outcomes by leveraging data, experimentation, and user insights within an O+O business model

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant/ similar posts within the AS Watson Group.